by HonkWatch

Is Mypurecloud down in Gambia?

Mypurecloud has problems

Gambia No reports in the last hour checked 8 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 23 h. Updated 7 Nov, 08:00 UTC, 8 min ago · Official status page
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Reports from people in Gambia

Last 24 hours · Gambia · times in UTC

0 reports

No community reports in the last 24 hours from Gambia. Having trouble? Add your report.

024 12:0018:0000:0006:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 08:08 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Gambia

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gambia. The report chart above is filtered to Gambia.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

London: loaded in 931 ms Dallas: loaded in 895 ms São Paulo: loaded in 1186 ms Atlanta: loaded in 405 ms Osaka: loaded in 1368 ms Lauterbourg: loaded in 1064 ms Hong Kong: loaded in 1712 ms Doha: loaded in 2387 ms Los Angeles: loaded in 889 ms Bangalore: loaded in 2716 ms St. Louis: loaded in 764 ms Portsmouth: loaded in 1084 ms Singapore: loaded in 1937 ms New York: loaded in 632 ms Delhi: loaded in 2159 ms Tokyo: loaded in 1412 ms Port Louis: loaded in 2912 ms Frankfurt: loaded in 971 ms Seattle: loaded in 694 ms Seoul: loaded in 1638 ms Madrid: loaded in 1008 ms Cape Town: loaded in 1950 ms Santiago: loaded in 1559 ms Johannesburg: loaded in 1912 ms Querétaro: loaded in 829 ms New Jersey: loaded in 2341 ms Tel Aviv: loaded in 1322 ms Toronto: loaded in 408 ms Warsaw: loaded in 1092 ms Sydney: loaded in 2300 ms Hamina: loaded in 1236 ms Mumbai: loaded in 1976 ms Amsterdam: loaded in 1052 ms Jakarta: loaded in 2200 ms Melbourne: loaded in 1898 ms
  • LondonReachable931 ms, 3 min ago
  • DallasReachable895 ms, 3 min ago
  • São PauloReachable1186 ms, 3 min ago
  • AtlantaReachable405 ms, 3 min ago
  • OsakaReachable1368 ms, 3 min ago
  • LauterbourgReachable1064 ms, 3 min ago
  • Hong KongReachable1712 ms, 3 min ago
  • DohaReachable2387 ms, 4 min ago
  • Los AngelesReachable889 ms, 4 min ago
  • BangaloreReachable2716 ms, 4 min ago
  • St. LouisReachable764 ms, 4 min ago
  • PortsmouthReachable1084 ms, 4 min ago
  • SingaporeReachable1937 ms, 4 min ago
  • New YorkReachable632 ms, 4 min ago
  • DelhiReachable2159 ms, 4 min ago
  • TokyoReachable1412 ms, 4 min ago
  • Port LouisReachable2912 ms, 4 min ago
  • FrankfurtReachable971 ms, 4 min ago
  • SeattleReachable694 ms, 4 min ago
  • SeoulReachable1638 ms, 4 min ago
  • MadridReachable1008 ms, 4 min ago
  • Cape TownReachable1950 ms, 4 min ago
  • SantiagoReachable1559 ms, 4 min ago
  • JohannesburgReachable1912 ms, 4 min ago
  • QuerétaroReachable829 ms, 4 min ago
  • New JerseyReachable2341 ms, 4 min ago
  • Tel AvivReachable1322 ms, 4 min ago
  • TorontoReachable408 ms, 4 min ago
  • WarsawReachable1092 ms, 5 min ago
  • SydneyReachable2300 ms, 5 min ago
  • HaminaReachable1236 ms, 5 min ago
  • MumbaiReachable1976 ms, 5 min ago
  • AmsterdamReachable1052 ms, 5 min ago
  • JakartaReachable2200 ms, 5 min ago
  • MelbourneReachable1898 ms, 5 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,526 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 12:0018:0000:0006:00 0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 46 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 23 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Gambia and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Gambia · Find another service