Is Tray down in Gibraltar?
Planned maintenance at Tray
Change country
Known issues (from Tray's status page)
Maintenance
- Dafiti - Diretrizes de Precificação para a Black Friday 2026 (under way) 28 Sep 2026, 21:00 UTC to 30 Nov, 03:00 UTC. Affects Integração Marketplaces · Details Latest update (28 Sep 2026, 21:00 UTC): Scheduled maintenance is currently in progress. We will provide updates as necessary.
- Manutenção Programada de Segurança (under way) 6 Nov, 19:30 UTC to 9 Nov, 09:00 UTC. Affects Informação Importante · Details Latest update (6 Nov, 19:30 UTC): Scheduled maintenance is currently in progress. We will provide updates as necessary.
In Tray's own words, as we read them every 15 minutes, last 5 min ago. Read Tray's status page
Reports from people in Gibraltar
Last 24 hours · Gibraltar · times in UTC
No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.
Parts of Tray
Tray E-Commerce - Status de Serviços- Informação ImportanteMaintenance
- Loja VirtualOperational
- Painel AdministrativoOperational
- Integração Mercado LivreOperational
- Integração MarketplacesOperational
- Minhas AssinaturasOperational
- Tray EnviosOperational
- Emissor e PDVOperational
Incidents and maintenance
Maintenance
Outage history
Last problem: 3 Nov, 15:57 UTC, partial outage for 1 h 10 min (Open incident: Instabilidade Telefonia).
Last 9030 days
99.07% of the time without a reported outage, since 2 NovOf the last 90 days, 1 had a partial or major outage, 5 had maintenance only and 84 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 3 Nov, 15:57 UTC | Partial outage | 1 h 10 min | Open incident: Instabilidade Telefonia |
What can I try?
Having trouble with Tray?
- Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Tray down, or is it just me?
Tray is doing planned maintenance, so some parts may not work right now. It is probably not just you.
How do we know?
We read the official Tray status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Other services in E-commerce
Each card shows that service's own status, not Tray's. A problem listed here does not mean Tray has one.
- BoltE-commerceMajor outageTheir status page: 15 of 21 parts affected: Checkout, eCommerce Platform Integrations / BigCommerce Plugin…View statusReport a problem
BazaarvoiceE-commercePartial outageTheir status page: 1 of 45 parts affected: Conversations Platform / Feed ProcessingView statusReport a problem
AveryE-commercePartial outageTheir status page: 2 of 10 parts affected: Dev / DEV-Avery Shopping Cart, Stg / STG-Avery Shopping CartView statusReport a problem
Cin7E-commercePartial outageTheir status page: 1 of 36 parts affected: 3rd Party Integrations / Third Party: Lightspeed → Lightspeed…View statusReport a problem
CrystalcommerceE-commercePartial outageTheir status page: 1 of 8 parts affected: 3rd Party Integrations / AmazonView statusReport a problem
LightspeedE-commercePartial outageTheir status page: Open incident: A possible delay for Nov 4 2026 payouts may be experienced by a subset of…View statusReport a problem
NarvarE-commercePartial outageTheir status page: Open incident: Issue with Shopify Returns and ExchangesView statusReport a problem
SalsifyE-commercePartial outageTheir status page: 1 of 18 parts affected: Salsify Application / InsightsView statusReport a problem
Fahrrad XxlE-commercePartial outageTheir status page: 7 of 59 parts affected: FXXL Server / Passwortmanager, FXXL Server / Unifi neu, ISPs…View statusReport a problem
OnnicelabelE-commercePartial outageTheir status page: Open incident: PHP Security Incident NoticeView statusReport a problem
PrezzeeE-commercePartial outageTheir status page: 5 of 29 parts affected: Stock Availability / AU, Stock Availability / UK, Stock…View statusReport a problem
See the live outage feed for Gibraltar · Find another service