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Is IONOS Cloud down in Gibraltar?

IONOS Cloud has problems

People in Gibraltar: 0 reports in the last hour Official page: Partial outage reported, checked 7 min ago Our checks: loads from 35 of 35 places

3 open incidents: Support Phone Availability Degraded, Network connectivity issues for some newly created, restarted or migrated Cloud Servers and 1 more

Partial outage reported by IONOS Cloud 12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more. Going on for 5 d 7 h. Updated 7 Nov, 20:58 UTC, 7 min ago · Official status page
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Known issues (from IONOS CLOUD's status page)

Incidents

  • Support Phone Availability Degraded (identified, minor impact) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details Latest update (7 Nov, 10:21 UTC): We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified, minor impact) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details Latest update (2 Nov, 16:38 UTC): The corrected network component has been deployed today to the hosts where this issue occurred most often; monitoring shows no new occurrences on these hosts so far. In addition, an automated check is being activated that detects affected servers across the platform and restores their connectivity s
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating, minor impact) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details Latest update (12 Jun 2026, 15:46 UTC): MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will u

In IONOS CLOUD's own words, as we read them every 7.5 minutes, last 7 min ago. Read IONOS CLOUD's status page

Reports from people in Gibraltar

Last 24 hours · Gibraltar · times in UTC

0 reports

No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.

Status page: partial outage, 2 Nov, 13:31 to now 024 00:0006:0012:0018:00 21:15-21:20 UTC: 31 of 31 places loaded it, typical 1445 ms21:20-21:25 UTC: 35 of 35 places loaded it, typical 1382 ms21:25-21:30 UTC: 18 of 18 places loaded it, typical 1454 ms21:30-21:35 UTC: 34 of 34 places loaded it, typical 1450 ms21:35-21:45 UTC: 35 of 35 places loaded it, typical 1383 to 1795 ms21:45-21:50 UTC: 31 of 31 places loaded it, typical 1588 ms21:50-21:55 UTC: 22 of 22 places loaded it, typical 1590 ms21:55-22:05 UTC: 35 of 35 places loaded it, typical 1469 to 1514 ms22:05-22:10 UTC: 28 of 29 places loaded it, typical 1375 ms22:10-09:15 UTC: 35 of 35 places loaded it, typical 1310 to 1798 ms09:15-09:20 UTC: 32 of 32 places loaded it, typical 1500 ms09:20-10:15 UTC: 35 of 35 places loaded it, typical 1298 to 1802 ms10:15-10:20 UTC: 33 of 33 places loaded it, typical 1277 ms10:20-11:35 UTC: 35 of 35 places loaded it, typical 1319 to 1607 ms11:35-11:40 UTC: 30 of 30 places loaded it, typical 1609 ms11:40-21:05 UTC: 35 of 35 places loaded it, typical 1337 to 2008 ms Typical response time of the places that loaded it, at most 2008 ms

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when IONOS Cloud's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Strip under the bars: how many places loaded ionos.cloud in each 5 minutes, of those that checked, and the line under it their typical response time. Any answer from the website counts as loaded, even an error page. Website checks don't test sign-in, payments or every feature. Tinted columns and our checks are worldwide; the bars count reports from Gibraltar only.

Latest checks, 11:40-21:05 UTC: 35 of 35 places loaded it, typical 1337 to 2008 ms.

Report totals as of 7 Nov, 21:05 UTC

Report a problem with IONOS Cloud

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Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Gibraltar

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.

Our own checks of ionos.cloud

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Port Louis: loaded in 3626 ms São Paulo: loaded in 1546 ms Tokyo: loaded in 1436 ms Amsterdam: loaded in 1005 ms Hamina: loaded in 1179 ms Delhi: loaded in 3000 ms Portsmouth: loaded in 901 ms Osaka: loaded in 1929 ms Lauterbourg: loaded in 2177 ms Cape Town: loaded in 2408 ms Singapore: loaded in 1858 ms New Jersey: loaded in 445 ms Johannesburg: loaded in 2489 ms Atlanta: loaded in 377 ms Jakarta: loaded in 2176 ms St. Louis: loaded in 675 ms Querétaro: loaded in 536 ms Sydney: loaded in 3263 ms Toronto: loaded in 354 ms Melbourne: loaded in 2374 ms Tel Aviv: loaded in 1410 ms Bangalore: loaded in 3032 ms New York: loaded in 362 ms Los Angeles: loaded in 782 ms Madrid: loaded in 4606 ms Santiago: loaded in 1661 ms Mumbai: loaded in 2261 ms Seattle: loaded in 680 ms London: loaded in 869 ms Seoul: loaded in 2058 ms Hong Kong: loaded in 1930 ms Frankfurt: loaded in 2004 ms Warsaw: loaded in 1099 ms Doha: loaded in 1848 ms Dallas: loaded in 463 ms
  • Port LouisReachable3626 ms, 1 min ago
  • São PauloReachable1546 ms, 2 min ago
  • TokyoReachable1436 ms, 2 min ago
  • AmsterdamReachable1005 ms, 2 min ago
  • HaminaReachable1179 ms, 2 min ago
  • DelhiReachable3000 ms, 2 min ago
  • PortsmouthReachable901 ms, 2 min ago
  • OsakaReachable1929 ms, 2 min ago
  • LauterbourgReachable2177 ms, 2 min ago
  • Cape TownReachable2408 ms, 2 min ago
  • SingaporeReachable1858 ms, 2 min ago
  • New JerseyReachable445 ms, 2 min ago
  • JohannesburgReachable2489 ms, 2 min ago
  • AtlantaReachable377 ms, 2 min ago
  • JakartaReachable2176 ms, 3 min ago
  • St. LouisReachable675 ms, 3 min ago
  • QuerétaroReachable536 ms, 3 min ago
  • SydneyReachable3263 ms, 3 min ago
  • TorontoReachable354 ms, 3 min ago
  • MelbourneReachable2374 ms, 3 min ago
  • Tel AvivReachable1410 ms, 3 min ago
  • BangaloreReachable3032 ms, 3 min ago
  • New YorkReachable362 ms, 3 min ago
  • Los AngelesReachable782 ms, 3 min ago
  • MadridReachable4606 ms, 3 min ago
  • SantiagoReachable1661 ms, 3 min ago
  • MumbaiReachable2261 ms, 3 min ago
  • SeattleReachable680 ms, 3 min ago
  • LondonReachable869 ms, 3 min ago
  • SeoulReachable2058 ms, 3 min ago
  • Hong KongReachable1930 ms, 3 min ago
  • FrankfurtReachable2004 ms, 3 min ago
  • WarsawReachable1099 ms, 3 min ago
  • DohaReachable1848 ms, 3 min ago
  • DallasReachable463 ms, 3 min ago

This is separate from the status page: we request ionos.cloud and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of IONOS Cloud

IONOS CLOUD

Location DE/TXL

  • ComputeDegraded

Other parts

  • Cloud SupportDegraded

Location DE/FRA

  • ComputeDegraded

Location DE/FKB

  • ComputeDegraded

Location GB/LHR

  • ComputeDegraded

Location US/EWR

  • ComputeDegraded

Location US/LAS

  • ComputeDegraded

Location ES/VIT

  • ComputeDegraded

Location FR/PAR

  • ComputeDegraded

Location US/MCI

  • ComputeDegraded

Location GB/BHX

  • ComputeDegraded

Location DE/FRA/2

  • ComputeDegraded

107 other parts are working.

Incidents and maintenance

Open incidents

  • Support Phone Availability Degraded (identified) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

2 Nov, 13:31 UTCPartial outagegoing on, 5 d 7 h12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more
What can I try?

Having trouble with IONOS Cloud?

  1. Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is IONOS Cloud down, or is it just me?

IONOS Cloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official IONOS Cloud status page and load ionos.cloud from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Cloud and hosting

Each card shows that service's own status, not IONOS Cloud's. A problem listed here does not mean IONOS Cloud has one.

See the live outage feed for Gibraltar · Find another service