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Is Ecobee down in Gibraltar?

Ecobee has problems

People in Gibraltar: 0 reports in the last hour Official page: Partial outage reported, checked 2 min ago Our checks: We don't check its website

1 open incident: Bug impacting Smart Thermostat Premium and SmartThermostat With voice control

Partial outage reported by Ecobee Open incident: Bug impacting Smart Thermostat Premium and SmartThermostat With voice control. Going on for 4 d 12 h. Updated 7 Nov, 20:53 UTC, 2 min ago · Official status page
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Known issues (from ecobee's status page)

Incidents

  • Bug impacting Smart Thermostat Premium and SmartThermostat With voice control (monitoring, minor impact) Since 2 Sep 2026, 21:12 UTC · Details Latest update (23 Sep 2026, 20:23 UTC): The fix has been deployed to the vast majority of affected thermostats. A small number of Smart Thermostat Premium devices are still affected. If your device is running 4.10.7.44, it has not been upgraded due to additional third-party approval or testing required. We are working with third-party par

In ecobee's own words, as we read them every 7.5 minutes, last 2 min ago. Read ecobee's status page

Reports from people in Gibraltar

Last 24 hours · Gibraltar · times in UTC

0 reports

No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.

Status page: partial outage, 3 Nov, 08:33 to now 024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Ecobee's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Tinted columns are worldwide; the bars count reports from Gibraltar only.

Report totals as of 7 Nov, 20:55 UTC

Report a problem with Ecobee

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

What isn't working? Tap one to send

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Gibraltar

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.

Parts of Ecobee

ecobee
  • Thermostat Online ServicesOperational
  • Switch+ Online ServicesOperational
  • SmartCamera Online ServicesOperational
  • Smart Security Online ServicesOperational
  • Alexa Voice ServicesOperational
  • ecobee Public APIOperational
  • Mobile ServicesOperational
  • SubscriptionsOperational
  • SmartBuildingsOperational
  • ecobee.comOperational
  • Integration ServicesOperational

Incidents and maintenance

Open incidents

  • Bug impacting Smart Thermostat Premium and SmartThermostat With voice control (monitoring) Since 2 Sep 2026, 21:12 UTC · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

3 Nov, 08:33 UTCPartial outagegoing on, 4 d 12 hOpen incident: Bug impacting Smart Thermostat Premium and SmartThermostat With voice control
What can I try?

Having trouble with Ecobee?

  1. Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Ecobee down, or is it just me?

Ecobee itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Ecobee status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Hardware and devices

Each card shows that service's own status, not Ecobee's. A problem listed here does not mean Ecobee has one.

See the live outage feed for Gibraltar · Find another service