Is Cardiff down in Gibraltar?
Cardiff has problems
Website (Public Website (Squiz)): OperationalApp (Student App): Operational2 open incidents: Websites Service Disruption, Issue impacting Oracle EBS and .msg files within the Published Applications Service (Windows App)
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Known issues (from Cardiff University's status page)
Incidents
- Websites Service Disruption (identified, major impact) Since 21 Oct, 14:13 UTC · Details Latest update (2 Nov, 10:54 UTC): Work to restore services affected by the global PHP platform security issue is continuing, and services are being brought back in priority order. If you are still affected by a service that is critical to you, please contact the Service Desk. We will provide a further update as significant progress
- Issue impacting Oracle EBS and .msg files within the Published Applications Service (Windows App) (investigating, minor impact) Since 12 Oct, 10:07 UTC. Affects Financial and Procurement System (Oracle-EBS) · Details Latest update (12 Oct, 10:07 UTC): We have been made aware of an issue opening .msg files in the Published Applications Service. For some users the file type may have lost the default association to Outlook Classic. Until resolved, please ensure that you choose Outlook (classic) if prompted when opening an attachment. Otherwise, you
Maintenance
- Service Desk Ticketing System (ASM) - Planned maintenance: 06/11/26 - 08/11/26 (under way) 6 Nov, 20:00 UTC to 8 Nov, 15:00 UTC. Affects Service Desk Support (IT single point of contact), IT Portal (Self Service ticket logging) · Details Latest update (6 Nov, 20:00 UTC): Scheduled maintenance is currently in progress. We will provide updates as necessary.
- Service Desk Ticketing System (ASM) - Planned maintenance: 14/11/26 (planned) 14 Nov, 08:00 UTC to 14 Nov, 12:00 UTC. Affects Service Desk Support (IT single point of contact), IT Portal (Self Service ticket logging) · Details Latest update (5 Nov, 12:22 UTC): <h3>Service Desk Ticketing System (ASM) - Planned maintenance: 14/11/26</h3> <b>What is being done?</b> Our support partner, Alemba, is applying updates to the Service Desk Ticketing System (ASM). <b>When is it being done?</b> Between 08:00 and 12:00 on Saturday, 14th November 2026. <b>Who will this
In Cardiff University's own words, as we read them every 7.5 minutes, last 3 min ago. Read Cardiff University's status page
Reports from people in Gibraltar
Last 24 hours · Gibraltar · times in UTC
No community reports in the last 24 hours from Gibraltar. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Gibraltar. The report chart above is filtered to Gibraltar.
Parts of Cardiff
Cardiff UniversityHelp & Support
- Service Desk Support (IT single point of contact)Maintenance
- IT Portal (Self Service ticket logging)Maintenance
- Student Enquiry (GECKO)Operational
Computers, Software, & Printing
- Desktop, Laptops, & Mobile devicesOperational
- Printing, Copying, & ScanningOperational
- Published Applications (AVD)Operational
- Remote Access to a Campus ComputerOperational
- Published Applications and Desktops (Horizon)Operational
File Storage
- Home & Shared drive (H: & S:)Operational
- Microsoft Cloud StorageOperational
Finance Systems
- Financial and Procurement System (Oracle-EBS)Operational
HR & Student Record Systems
- PeopleXDOperational
- SIMS (Admin)Operational
Research
- ARCCA Processing and Analysis (Falcon)Operational
- ORCA & Manage My PublicationsOperational
- Research Data StoreOperational
- Research Portal (Converis)Operational
- Research Data Repository (Figshare)Operational
- WorktribeOperational
Public Website & Intranet
- Public Website (Squiz)Operational
- Intranet (Squiz)Operational
Network
- Wired Network ConnectivityOperational
- Wireless Network ConnectivityOperational
- Virtual Private Networks (VPN)Operational
Library Systems
- Electronic ResourcesOperational
- Library Management System (ALMA)Operational
- LibrarySearch (Primo)Operational
- Reading Lists (Leganto)Operational
Corporate Reporting, Data and Analytics
- Business ObjectsOperational
- Business IntelligenceOperational
Room & Equipment Bookings
- Reserve (TimeEdit)Operational
- Resource BookerOperational
- Room Bookings (Syllabus Plus / Scientia)Operational
Communication & Collaboration
- Email & Calendar (Outlook)Operational
- Microsoft TeamsOperational
- Netcall (Call Centre functionality)Operational
- Telephony (Microsoft Telephony)Operational
- Viva EngageOperational
Student Systems
- Learn Plus (Panopto)Operational
- MaharaOperational
- Residences Student Portal (Accommodation)Operational
- Student AppOperational
- Student Records (SIMS Online)Operational
- Student TimetableOperational
- TurnitinOperational
- VLE (Learning Central)Operational
Incidents and maintenance
Open incidents
- Websites Service Disruption (identified) Since 21 Oct, 14:13 UTC · Details
- Issue impacting Oracle EBS and .msg files within the Published Applications Service (Windows App) (investigating) Since 12 Oct, 10:07 UTC. Affects Financial and Procurement System (Oracle-EBS) · Details
Maintenance
- Service Desk Ticketing System (ASM) - Planned maintenance: 06/11/26 - 08/11/26 (now) 6 Nov, 20:00 UTC to 8 Nov, 15:00 UTC. Affects Service Desk Support (IT single point of contact), IT Portal (Self Service ticket logging) · Details
- Service Desk Ticketing System (ASM) - Planned maintenance: 14/11/26 (planned) 14 Nov, 08:00 UTC to 14 Nov, 12:00 UTC. Affects Service Desk Support (IT single point of contact), IT Portal (Self Service ticket logging) · Details
Outage history
Last 9030 days
0.00% of the time without a reported outage, since 3 NovOf the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 3 Nov, 08:30 UTC | Partial outage | going on, 4 d 12 h | Open incident: Websites Service Disruption |
What can I try?
Having trouble with Cardiff?
- Compare reports from Gibraltar and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Cardiff down, or is it just me?
Cardiff itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Cardiff status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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Each card shows that service's own status, not Cardiff's. A problem listed here does not mean Cardiff has one.
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