Is Mypurecloud down in Federated States of Micronesia?
Mypurecloud has problems
1 open incident: Elevated Error Rates - EMEA (UAE)
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Known issues (from Genesys Cloud's status page)
Incidents
- Elevated Error Rates - EMEA (UAE) (monitoring, critical impact) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details Latest update (18 Sep 2026, 19:39 UTC): Genesys Cloud services in the EMEA (UAE) region remain unavailable due to significant infrastructure challenges affecting the platform provider. This incident has caused widespread service disruptions impacting core platform functions including database operations, virtual machine provisioning, moni
In Genesys Cloud's own words, as we read them every 7.5 minutes, last 3 min ago. Read Genesys Cloud's status page
Reports from people in Federated States of Micronesia
Last 24 hours · Federated States of Micronesia · times in UTC
No community reports in the last 24 hours from Federated States of Micronesia. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Latest checks, 22:10-22:15 UTC: 12 of 12 places loaded it, typical 1145 ms.
Compare worldwide reports · Other services in Federated States of Micronesia
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Federated States of Micronesia. The report chart above is filtered to Federated States of Micronesia.
What is affected
- Locations: 1 of 49 has problems.
- Products and services: none of the 384 has a problem.
- The website: Our checks from 35 cities: all fine.
A problem at some locations or in one product does not mean all of Mypurecloud is down.
Our own checks of mypurecloud.com
Every 5 minutes, from our probesOur checks from 35 cities: all fine.
- São PauloReachable1231 ms, 1 min ago
- LondonReachable942 ms, 1 min ago
- DallasReachable709 ms, 1 min ago
- AtlantaReachable474 ms, 2 min ago
- OsakaReachable1374 ms, 2 min ago
- LauterbourgReachable1125 ms, 2 min ago
- Hong KongReachable1613 ms, 2 min ago
- DohaReachable2362 ms, 2 min ago
- Los AngelesReachable1032 ms, 2 min ago
- PortsmouthReachable1165 ms, 2 min ago
- BangaloreReachable2502 ms, 2 min ago
- St. LouisReachable802 ms, 2 min ago
- New YorkReachable692 ms, 2 min ago
- SingaporeReachable1881 ms, 2 min ago
- DelhiReachable2107 ms, 2 min ago
- TokyoReachable1336 ms, 2 min ago
- Port LouisReachable3040 ms, 2 min ago
- FrankfurtReachable1105 ms, 2 min ago
- SeattleReachable715 ms, 3 min ago
- SeoulReachable1861 ms, 3 min ago
- Cape TownReachable1972 ms, 3 min ago
- SantiagoReachable1625 ms, 3 min ago
- New JerseyReachable620 ms, 3 min ago
- MadridReachable999 ms, 3 min ago
- QuerétaroReachable829 ms, 3 min ago
- JohannesburgReachable1978 ms, 3 min ago
- Tel AvivReachable1315 ms, 3 min ago
- WarsawReachable1110 ms, 3 min ago
- TorontoReachable410 ms, 3 min ago
- AmsterdamReachable1080 ms, 3 min ago
- HaminaReachable1189 ms, 3 min ago
- MumbaiReachable1950 ms, 3 min ago
- SydneyReachable1832 ms, 3 min ago
- JakartaReachable2017 ms, 3 min ago
- MelbourneReachable1857 ms, 3 min ago
This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.
Parts of Mypurecloud
Genesys CloudPlatform
- EMEA (UAE)Major outage
432 other parts are working.
Incidents and maintenance
Open incidents
- Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history
Last 9030 days
0.00% of the time without a reported outage, since 3 NovOf the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 3 Nov, 08:29 UTC | Partial outage | going on, 4 d 13 h | Issues at 1 of 49 locations: EMEA (UAE) |
What can I try?
Having trouble with Mypurecloud?
- Compare reports from Federated States of Micronesia and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is Mypurecloud down, or is it just me?
Mypurecloud itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Other services in Communication
Each card shows that service's own status, not Mypurecloud's. A problem listed here does not mean Mypurecloud has one.
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