by HonkWatch

Is Mypurecloud down in Ethiopia?

Mypurecloud has problems

Ethiopia No reports in the last hour checked 6 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 14 h. Updated 6 Nov, 22:36 UTC, 6 min ago · Official status page
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Reports from people in Ethiopia

Last 24 hours · Ethiopia · times in UTC

0 reports

No community reports in the last 24 hours from Ethiopia. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 22:43 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Ethiopia

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Ethiopia. The report chart above is filtered to Ethiopia.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

London: loaded in 899 ms Dallas: loaded in 979 ms São Paulo: loaded in 1230 ms Atlanta: loaded in 1040 ms Osaka: loaded in 1372 ms Lauterbourg: loaded in 1483 ms Hong Kong: loaded in 1624 ms Doha: loaded in 2358 ms Los Angeles: loaded in 930 ms Bangalore: loaded in 2384 ms Portsmouth: loaded in 1059 ms St. Louis: loaded in 705 ms New York: loaded in 631 ms Singapore: loaded in 1811 ms Port Louis: loaded in 3007 ms Tokyo: loaded in 1381 ms Delhi: loaded in 2124 ms Frankfurt: loaded in 992 ms Seattle: loaded in 646 ms Cape Town: loaded in 2031 ms Querétaro: loaded in 825 ms Santiago: loaded in 1669 ms Seoul: loaded in 1571 ms Johannesburg: loaded in 1894 ms Madrid: loaded in 1007 ms New Jersey: loaded in 926 ms Tel Aviv: loaded in 1335 ms Toronto: loaded in 471 ms Sydney: loaded in 1667 ms Warsaw: loaded in 1141 ms Melbourne: loaded in 1856 ms Jakarta: loaded in 2024 ms Hamina: loaded in 1206 ms Mumbai: loaded in 1845 ms Amsterdam: loaded in 1228 ms
  • LondonReachable899 ms, 3 min ago
  • DallasReachable979 ms, 3 min ago
  • São PauloReachable1230 ms, 3 min ago
  • AtlantaReachable1040 ms, 3 min ago
  • OsakaReachable1372 ms, 3 min ago
  • LauterbourgReachable1483 ms, 3 min ago
  • Hong KongReachable1624 ms, 3 min ago
  • DohaReachable2358 ms, 3 min ago
  • Los AngelesReachable930 ms, 3 min ago
  • BangaloreReachable2384 ms, 3 min ago
  • PortsmouthReachable1059 ms, 3 min ago
  • St. LouisReachable705 ms, 3 min ago
  • New YorkReachable631 ms, 3 min ago
  • SingaporeReachable1811 ms, 3 min ago
  • Port LouisReachable3007 ms, 3 min ago
  • TokyoReachable1381 ms, 3 min ago
  • DelhiReachable2124 ms, 3 min ago
  • FrankfurtReachable992 ms, 3 min ago
  • SeattleReachable646 ms, 4 min ago
  • Cape TownReachable2031 ms, 4 min ago
  • QuerétaroReachable825 ms, 4 min ago
  • SantiagoReachable1669 ms, 4 min ago
  • SeoulReachable1571 ms, 4 min ago
  • JohannesburgReachable1894 ms, 4 min ago
  • MadridReachable1007 ms, 4 min ago
  • New JerseyReachable926 ms, 4 min ago
  • Tel AvivReachable1335 ms, 4 min ago
  • TorontoReachable471 ms, 4 min ago
  • SydneyReachable1667 ms, 4 min ago
  • WarsawReachable1141 ms, 4 min ago
  • MelbourneReachable1856 ms, 4 min ago
  • JakartaReachable2024 ms, 4 min ago
  • HaminaReachable1206 ms, 4 min ago
  • MumbaiReachable1845 ms, 4 min ago
  • AmsterdamReachable1228 ms, 4 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,653 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%11%21% 00:0006:0012:0018:00 0% of 101 checks failed0% of 98 checks failed0% of 107 checks failed0% of 113 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed1% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed4% of 114 checks failed9% of 116 checks failed18% of 136 checks failed21% of 128 checks failed13% of 118 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 96 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 14 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Ethiopia and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Ethiopia · Find another service