by HonkWatch

Is CinetPay down in Ecuador?

CinetPay has problems

Ecuador No reports in the last hour checked 2 min ago
Partial outage reported by CinetPay 4 of 47 parts affected: Cameroun / Orange Money CM Collect, Cameroun / Orange Money CM CashOut (PayOut), Guinée / MTN Money Guinée Collect and 1 more. Going on for 3 h 18 min. Updated 6 Nov, 21:08 UTC, 2 min ago · Official status page
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Reports from people in Ecuador

Last 24 hours · Ecuador · times in UTC

0 reports

No community reports in the last 24 hours from Ecuador. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 21:09 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Ecuador. The report chart above is filtered to Ecuador.

Parts of CinetPay

Cameroun

  • Orange Money CM CollectMajor outage
  • Orange Money CM CashOut (PayOut)Major outage
  • MTN Money CM CollectOperational
  • MTN Money CM CashOut (PayOut)Operational
  • EXPRESSUNION CAMEROUN PAYINOperational

Guinée

  • MTN Money Guinée CollectMajor outage
  • Orange Money Guinée CollectMaintenance
  • Orange Money Guinée CashoutOperational
  • MTN Money Guinée CashOutOperational

Mali

  • Orange Money MALI CollectMajor outage
  • Orange Money ML CashOutMaintenance
  • MALITEL Money ML CashOutOperational

République Démocratique du Congo

  • MPESA RDC CollectMaintenance
  • Orange Money RDC CollectOperational
  • Orange Money RDC CashOutOperational
  • MPESA RDC CASHOUTOperational

Other parts

  • Plateforme de paiementOperational
  • Plateforme de transfert d'argentOperational
  • Plateforme de transfert d'unitéOperational
  • Site internet CinetPayOperational
  • Plateforme BackOfficeOperational

Côte d'Ivoire

  • Orange Money CI CollectOperational
  • MTN Money CI Collect (MOMO PayIn)Operational
  • Flooz Money CI CollectOperational
  • MTN Money CI CashOutOperational
  • Moov Money CI CashOutOperational
  • Orange CI AirTimeOperational
  • MTN CI AirTimeOperational
  • Moov CI AirTimeOperational
  • DDVA MTNCI COLLECTOperational
  • ORANGE Money CI CashOutOperational

Burkina Faso

  • Moov Money BF CollectOperational
  • Orange Money BF CollectOperational
  • Orange Money BF CashOutOperational
  • Moov Money BF CashOutOperational

Sénégal

  • Orange Money SN CollectOperational
  • Free Money SN CollectOperational
  • Orange Money SN CashOutOperational
  • Free Money SN CashOutOperational
  • Expresso Money Sénégal CollectOperational
  • Expresso Money Sénégal CashOutOperational

TOGO

  • Flooz Money TG CollectOperational
  • T Money TG CollectOperational
  • Flooz Money TG CashOutOperational
  • T Money TG CashOutOperational

Bénin

  • MTN Money Benin CashOutOperational
  • MTN Money Benin CollectOperational

Incidents and maintenance

Open incidents

  • MTN CI PAYOUT (monitoring) Since 11 Jun 2025, 08:47 UTC. Affects MTN Money CI Collect (MOMO PayIn) · Details
  • Orange Cameroun PayIN (investigating) Since 3 Feb 2025, 08:27 UTC. Affects Orange Money CM Collect · Details
  • Orange Cameroun PayOut (investigating) Since 3 Feb 2025, 08:36 UTC. Affects Orange Money CM CashOut (PayOut) · Details
  • MTNCM Payout (investigating) Since 3 Feb 2025, 08:37 UTC. Affects MTN Money CM CashOut (PayOut) · Details
  • MTNGN Collect (investigating) Since 30 Jan 2025, 14:16 UTC. Affects MTN Money Guinée Collect · Details
  • Orange Mali (investigating) Since 8 Apr 2025, 11:17 UTC. Affects Orange Money MALI Collect · Details
  • Orange Mali PayOut (investigating) Since 15 Jan 2021, 15:11 UTC. Affects Orange Money ML CashOut · Details
  • MOOV BF PAYIN (investigating) Since 5 Apr 2022, 08:05 UTC. Affects Moov Money BF Collect · Details
  • FLOOZ TOGO PAYIN (investigating) Since 10 Aug 2022, 14:31 UTC. Affects Flooz Money TG Collect · Details
  • MTN CI PAYIN (identified) Since 16 May 2024, 11:41 UTC. Affects MTN Money CI Collect (MOMO PayIn) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 6 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when CinetPay's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%50%100%

Recent problems

6 Nov, 17:51 UTCPartial outagegoing on, 3 h 18 min4 of 47 parts affected: Cameroun / Orange Money CM Collect, Cameroun / Orange Money CM CashOut (PayOut), Guinée / MTN Money Guinée Collect and 1 more
What can I try?

Having trouble with CinetPay?

  1. Compare reports from Ecuador and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is CinetPay down, or is it just me?

CinetPay itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official CinetPay status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Payments and shops

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