by HonkWatch

Is Mypurecloud down in Dominican Republic?

Mypurecloud has problems

Dominican Republic No reports in the last hour checked 2 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 14 h. Updated 6 Nov, 23:08 UTC, 2 min ago · Official status page
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Reports from people in Dominican Republic

Last 24 hours · Dominican Republic · times in UTC

0 reports

No community reports in the last 24 hours from Dominican Republic. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 23:10 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Dominican Republic

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Dominican Republic. The report chart above is filtered to Dominican Republic.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Lauterbourg: loaded in 1989 ms Bangalore: loaded in 2260 ms Portsmouth: loaded in 1093 ms St. Louis: loaded in 1228 ms Singapore: loaded in 1834 ms New York: loaded in 458 ms Tokyo: loaded in 3057 ms Port Louis: loaded in 3882 ms Delhi: loaded in 2137 ms Frankfurt: loaded in 1037 ms Seattle: loaded in 740 ms Seoul: loaded in 1739 ms Santiago: loaded in 1648 ms Cape Town: loaded in 1940 ms Madrid: loaded in 950 ms Johannesburg: loaded in 1847 ms Querétaro: loaded in 917 ms New Jersey: loaded in 494 ms Tel Aviv: loaded in 1317 ms Toronto: loaded in 448 ms Warsaw: loaded in 1107 ms Mumbai: loaded in 1880 ms Sydney: loaded in 2046 ms Amsterdam: loaded in 1050 ms Hamina: loaded in 1170 ms Jakarta: loaded in 1987 ms Melbourne: loaded in 1821 ms London: loaded in 1002 ms São Paulo: loaded in 1264 ms Dallas: loaded in 1100 ms Atlanta: loaded in 467 ms Osaka: loaded in 1415 ms Hong Kong: loaded in 1625 ms Los Angeles: loaded in 938 ms Doha: loaded in 2391 ms
  • LauterbourgReachable1989 ms, just now
  • BangaloreReachable2260 ms, just now
  • PortsmouthReachable1093 ms, just now
  • St. LouisReachable1228 ms, just now
  • SingaporeReachable1834 ms, just now
  • New YorkReachable458 ms, just now
  • TokyoReachable3057 ms, just now
  • Port LouisReachable3882 ms, just now
  • DelhiReachable2137 ms, just now
  • FrankfurtReachable1037 ms, just now
  • SeattleReachable740 ms, just now
  • SeoulReachable1739 ms, just now
  • SantiagoReachable1648 ms, just now
  • Cape TownReachable1940 ms, just now
  • MadridReachable950 ms, just now
  • JohannesburgReachable1847 ms, just now
  • QuerétaroReachable917 ms, just now
  • New JerseyReachable494 ms, 1 min ago
  • Tel AvivReachable1317 ms, 1 min ago
  • TorontoReachable448 ms, 1 min ago
  • WarsawReachable1107 ms, 1 min ago
  • MumbaiReachable1880 ms, 1 min ago
  • SydneyReachable2046 ms, 1 min ago
  • AmsterdamReachable1050 ms, 1 min ago
  • HaminaReachable1170 ms, 1 min ago
  • JakartaReachable1987 ms, 2 min ago
  • MelbourneReachable1821 ms, 2 min ago
  • LondonReachable1002 ms, 5 min ago
  • São PauloReachable1264 ms, 5 min ago
  • DallasReachable1100 ms, 5 min ago
  • AtlantaReachable467 ms, 5 min ago
  • OsakaReachable1415 ms, 5 min ago
  • Hong KongReachable1625 ms, 5 min ago
  • Los AngelesReachable938 ms, 5 min ago
  • DohaReachable2391 ms, 5 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,656 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%11%21% 00:0006:0012:0018:00 0% of 107 checks failed0% of 113 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed1% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed4% of 114 checks failed9% of 116 checks failed18% of 136 checks failed21% of 128 checks failed13% of 118 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 73 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 14 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Dominican Republic and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Dominican Republic · Find another service