by HonkWatch

Is Kaseya down in China?

Kaseya has problems

China No reports in the last hour checked 5 min ago
Partial outage reported by Kaseya 4 of 391 parts affected: Datto RMM / Pinotage (EU1), Datto RMM / Zinfandel (US West), Datto RMM / Concord (US East) and 1 more. Going on for 20 h 32 min. Updated 7 Nov, 13:24 UTC, 5 min ago · Official status page
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Reports from people in China

Last 24 hours · China · times in UTC

0 reports

No community reports in the last 24 hours from China. Having trouble? Add your report.

024 18:0000:0006:0012:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 13:29 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in China

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for China. The report chart above is filtered to China.

Where Kaseya is affected

From Kaseya's own status page

3 places have problems now. Kaseya's working places aren't all listed, so only those it names are on the map.

Select a country, including small islands.
Fiji: No mapped reports Tanzania: No mapped reports Western Sahara: No mapped reports Canada: No mapped reports United States: partial outage (Concord) Kazakhstan: No mapped reports Uzbekistan: No mapped reports Papua New Guinea: No mapped reports Indonesia: No mapped reports Argentina: No mapped reports Chile: No mapped reports DR Congo: No mapped reports Somalia: No mapped reports Kenya: No mapped reports Sudan: No mapped reports Chad: No mapped reports Haiti: No mapped reports Dominican Republic: No mapped reports Russia: No mapped reports Bahamas: No mapped reports Falkland Is.: No mapped reports Norway: No mapped reports Greenland: No mapped reports Fr. S. Antarctic Lands: No mapped reports Timor-Leste: No mapped reports South Africa: No mapped reports Lesotho: No mapped reports Mexico: No mapped reports Uruguay: No mapped reports Brazil: No mapped reports Bolivia: No mapped reports Peru: No mapped reports Colombia: No mapped reports Panama: No mapped reports Costa Rica: No mapped reports Nicaragua: No mapped reports Honduras: No mapped reports El Salvador: No mapped reports Guatemala: No mapped reports Belize: No mapped reports Venezuela: No mapped reports Guyana: No mapped reports Suriname: No mapped reports France: No mapped reports Ecuador: No mapped reports Puerto Rico: No mapped reports Jamaica: No mapped reports Cuba: No mapped reports Zimbabwe: No mapped reports Botswana: No mapped reports Namibia: No mapped reports Senegal: No mapped reports Mali: No mapped reports Mauritania: No mapped reports Benin: No mapped reports Niger: No mapped reports Nigeria: No mapped reports Cameroon: No mapped reports Togo: No mapped reports Ghana: No mapped reports Côte d'Ivoire: No mapped reports Guinea: No mapped reports Guinea-Bissau: No mapped reports Liberia: No mapped reports Sierra Leone: No mapped reports Burkina Faso: No mapped reports Central African Republic: No mapped reports Congo: No mapped reports Gabon: No mapped reports Equatorial Guinea: No mapped reports Zambia: No mapped reports Malawi: No mapped reports Mozambique: No mapped reports eSwatini: No mapped reports Angola: No mapped reports Burundi: No mapped reports Israel: No mapped reports Lebanon: No mapped reports Madagascar: No mapped reports Palestine: No mapped reports Gambia: No mapped reports Tunisia: No mapped reports Algeria: No mapped reports Jordan: No mapped reports United Arab Emirates: No mapped reports Qatar: No mapped reports Kuwait: No mapped reports Iraq: No mapped reports Oman: No mapped reports Vanuatu: No mapped reports Cambodia: No mapped reports Thailand: No mapped reports Laos: No mapped reports Myanmar: No mapped reports Vietnam: No mapped reports North Korea: No mapped reports South Korea: No mapped reports Mongolia: No mapped reports India: No mapped reports Bangladesh: No mapped reports Bhutan: No mapped reports Nepal: No mapped reports Pakistan: No mapped reports Afghanistan: No mapped reports Tajikistan: No mapped reports Kyrgyzstan: No mapped reports Turkmenistan: No mapped reports Iran: No mapped reports Syria: No mapped reports Armenia: No mapped reports Sweden: No mapped reports Belarus: No mapped reports Ukraine: No mapped reports Poland: No mapped reports Austria: No mapped reports Hungary: No mapped reports Moldova: No mapped reports Romania: No mapped reports Lithuania: No mapped reports Latvia: No mapped reports Estonia: No mapped reports Germany: No mapped reports Bulgaria: No mapped reports Greece: No mapped reports Turkey: No mapped reports Albania: No mapped reports Croatia: No mapped reports Switzerland: No mapped reports Luxembourg: No mapped reports Belgium: No mapped reports Netherlands: No mapped reports Portugal: No mapped reports Spain: No mapped reports Ireland: No mapped reports New Caledonia: No mapped reports Solomon Islands: No mapped reports New Zealand: No mapped reports Australia: No mapped reports Sri Lanka: No mapped reports China: No mapped reports Taiwan: No mapped reports Italy: No mapped reports Denmark: No mapped reports United Kingdom: No mapped reports Iceland: No mapped reports Azerbaijan: No mapped reports Georgia: No mapped reports Philippines: No mapped reports Malaysia: No mapped reports Brunei: No mapped reports Slovenia: No mapped reports Finland: No mapped reports Slovakia: No mapped reports Czechia: No mapped reports Eritrea: No mapped reports Japan: No mapped reports Paraguay: No mapped reports Yemen: No mapped reports Saudi Arabia: No mapped reports N. Cyprus: No mapped reports Cyprus: No mapped reports Morocco: No mapped reports Egypt: No mapped reports Libya: No mapped reports Ethiopia: No mapped reports Djibouti: No mapped reports Somaliland: No mapped reports Uganda: No mapped reports Rwanda: No mapped reports Bosnia and Herzegovina: No mapped reports North Macedonia: No mapped reports Serbia: No mapped reports Montenegro: No mapped reports Kosovo: No mapped reports Trinidad and Tobago: No mapped reports South Sudan: No mapped reports Andorra: No mapped reports Antigua and Barbuda: No mapped reports Anguilla: No mapped reports Antarctica: No mapped reports American Samoa: No mapped reports Aruba: No mapped reports Åland: No mapped reports Barbados: No mapped reports Bahrain: No mapped reports Saint Barthélemy: No mapped reports Bermuda: No mapped reports Cook Islands: No mapped reports Cape Verde: No mapped reports Curaçao: No mapped reports Dominica: No mapped reports Federated States of Micronesia: No mapped reports Faroe Islands: No mapped reports Grenada: No mapped reports Guernsey: No mapped reports South Georgia and the South Sandwich Islands: No mapped reports Guam: No mapped reports Hong Kong: No mapped reports Heard Island and McDonald Islands: No mapped reports Isle of Man: No mapped reports British Indian Ocean Territory: No mapped reports Jersey: No mapped reports Kiribati: No mapped reports Comoros: No mapped reports Saint Kitts and Nevis: No mapped reports Cayman Islands: No mapped reports Saint Lucia: No mapped reports Liechtenstein: No mapped reports Monaco: No mapped reports Saint Martin: No mapped reports Marshall Islands: No mapped reports Macau: No mapped reports Northern Mariana Islands: No mapped reports Montserrat: No mapped reports Malta: No mapped reports Mauritius: No mapped reports Maldives: No mapped reports Norfolk Island: No mapped reports Nauru: No mapped reports Niue: No mapped reports French Polynesia: No mapped reports Saint Pierre and Miquelon: No mapped reports Pitcairn Islands: No mapped reports Palau: No mapped reports Seychelles: No mapped reports Singapore: No mapped reports Saint Helena: No mapped reports San Marino: No mapped reports São Tomé and Príncipe: No mapped reports Sint Maarten: No mapped reports Turks and Caicos Islands: No mapped reports Tonga: No mapped reports Tuvalu: No mapped reports Vatican City: No mapped reports Saint Vincent and the Grenadines: No mapped reports British Virgin Islands: No mapped reports United States Virgin Islands: No mapped reports Wallis and Futuna: No mapped reports Samoa: No mapped reports US West: partial outageAsia Pacific: partial outage Concord: partial outage

Colours reflect only the places named in this service's updates.

  • Asia PacificPartial outage
  • ConcordPartial outage
  • US WestPartial outage

Our own checks of kaseya.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Madrid: loaded in 198 ms Lauterbourg: loaded in 174 ms Dallas: loaded in 265 ms St. Louis: loaded in 290 ms New York: loaded in 204 ms Tel Aviv: loaded in 537 ms Atlanta: loaded in 166 ms Melbourne: loaded in 544 ms Cape Town: loaded in 172 ms Santiago: loaded in 421 ms Amsterdam: loaded in 166 ms Port Louis: loaded in 592 ms Hong Kong: loaded in 375 ms Portsmouth: loaded in 216 ms Doha: loaded in 702 ms Jakarta: loaded in 281 ms Seattle: loaded in 225 ms Hamina: loaded in 243 ms Sydney: loaded in 725 ms Singapore: loaded in 379 ms Warsaw: loaded in 167 ms Mumbai: loaded in 1593 ms New Jersey: loaded in 192 ms Frankfurt: loaded in 131 ms Osaka: loaded in 201 ms Johannesburg: loaded in 458 ms London: loaded in 264 ms Tokyo: loaded in 380 ms Los Angeles: loaded in 323 ms Seoul: loaded in 354 ms Delhi: loaded in 499 ms Toronto: loaded in 165 ms Querétaro: loaded in 443 ms São Paulo: loaded in 142 ms Bangalore: loaded in 190 ms
  • MadridReachable198 ms, just now
  • LauterbourgReachable174 ms, just now
  • DallasReachable265 ms, just now
  • St. LouisReachable290 ms, just now
  • New YorkReachable204 ms, just now
  • Tel AvivReachable537 ms, just now
  • AtlantaReachable166 ms, just now
  • MelbourneReachable544 ms, just now
  • Cape TownReachable172 ms, just now
  • SantiagoReachable421 ms, just now
  • AmsterdamReachable166 ms, just now
  • Port LouisReachable592 ms, just now
  • Hong KongReachable375 ms, just now
  • PortsmouthReachable216 ms, just now
  • DohaReachable702 ms, 1 min ago
  • JakartaReachable281 ms, 1 min ago
  • SeattleReachable225 ms, 1 min ago
  • HaminaReachable243 ms, 1 min ago
  • SydneyReachable725 ms, 1 min ago
  • SingaporeReachable379 ms, 1 min ago
  • WarsawReachable167 ms, 1 min ago
  • MumbaiReachable1593 ms, 1 min ago
  • New JerseyReachable192 ms, 1 min ago
  • FrankfurtReachable131 ms, 1 min ago
  • OsakaReachable201 ms, 2 min ago
  • JohannesburgReachable458 ms, 2 min ago
  • LondonReachable264 ms, 2 min ago
  • TokyoReachable380 ms, 2 min ago
  • Los AngelesReachable323 ms, 2 min ago
  • SeoulReachable354 ms, 2 min ago
  • DelhiReachable499 ms, 2 min ago
  • TorontoReachable165 ms, 2 min ago
  • QuerétaroReachable443 ms, 2 min ago
  • São PauloReachable142 ms, 2 min ago
  • BangaloreReachable190 ms, 2 min ago

This is separate from the status page: we request kaseya.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Kaseya

Kaseya Inc

Datto RMM

  • Pinotage (EU1)Degraded
  • Zinfandel (US West)Degraded
  • Concord (US East)Degraded
  • Syrah (APAC)Degraded

387 other parts are working.

Incidents and maintenance

Open incidents

  • Datto RMM - Version 15.2.0 (Pinotage, Syrah, Zinfandel, Concord) - Autotask Integration Device Sync Delays (monitoring) Since 6 Nov, 16:49 UTC. Affects Pinotage (EU1), Zinfandel (US West), Concord (US East), Syrah (APAC) · Details
  • PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation (identified) Since 21 Oct, 21:51 UTC · Details
  • ConnectWise Cloud Backup Issue Investigation (monitoring) Since 17 Oct, 20:28 UTC · Details

Maintenance

  • VSA9 - VSA Patch Release v9.5.27a - Leo/Revan (planned) 12 Nov, 08:00 UTC to 12 Nov, 12:00 UTC. Affects Leo06, Leo45, US - Revan01, US - Revan02 · Details
  • Scheduled Infrastructure Maintenance – US-East Region (planned) 20 Nov, 16:20 UTC to 20 Nov, 20:20 UTC · Details
  • Scheduled Infrastructure Maintenance – US-East Region (planned) 5 Dec, 03:00 UTC to 5 Dec, 11:00 UTC · Details
  • Scheduled Infrastructure Maintenance – US-East Region (planned) 12 Dec 2026, 03:00 UTC to 12 Dec 2026, 11:00 UTC · Details
  • Scheduled Infrastructure Maintenance – US-East Region (planned) 19 Dec 2026, 03:00 UTC to 19 Dec 2026, 11:00 UTC · Details
Outage history

Last 9030 days

18.55% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of kaseya.com that failed (9,624 checks). Shaded: when Kaseya's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 0% of 101 checks failed0% of 87 checks failed0% of 75 checks failed0% of 85 checks failed0% of 88 checks failed0% of 94 checks failed0% of 79 checks failed0% of 70 checks failed0% of 89 checks failed0% of 77 checks failed0% of 85 checks failed0% of 78 checks failed0% of 81 checks failed0% of 79 checks failed0% of 87 checks failed2% of 91 checks failed0% of 107 checks failed0% of 84 checks failed0% of 94 checks failed0% of 112 checks failed0% of 105 checks failed1% of 90 checks failed0% of 76 checks failed0% of 110 checks failed0% of 92 checks failed0% of 85 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 86 checks failed0% of 90 checks failed0% of 110 checks failed0% of 102 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed

Recent problems

6 Nov, 16:56 UTCPartial outagegoing on, 20 h 32 min4 of 391 parts affected: Datto RMM / Pinotage (EU1), Datto RMM / Zinfandel (US West), Datto RMM / Concord (US East) and 1 more
3 Nov, 19:00 UTCPartial outage2 d 18 hOpen incident: Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality
3 Nov, 13:45 UTCPartial outage2 h 35 minOpen incident: Datto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functions
2 Nov, 09:03 UTCPartial outage11 h 25 min11 of 391 parts affected: Autotask PSA / Limited Release, Autotask PSA / America East, Autotask PSA / America East 2 and 8 more
What can I try?

Having trouble with Kaseya?

  1. Compare reports from China and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Kaseya down, or is it just me?

Kaseya itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Kaseya status page and load kaseya.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Customer support

See the live outage feed for China · Find another service