by HonkWatch

Is IONOS Cloud down in China?

IONOS Cloud has problems

China No reports in the last hour checked 7 min ago
Partial outage reported by IONOS Cloud 12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more. Going on for 5 d. Updated 7 Nov, 13:37 UTC, 7 min ago · Official status page
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Reports from people in China

Last 24 hours · China · times in UTC

0 reports

No community reports in the last 24 hours from China. Having trouble? Add your report.

024 18:0000:0006:0012:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 13:44 UTC

Report a problem with IONOS Cloud

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in China

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for China. The report chart above is filtered to China.

Our own checks of ionos.cloud

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Port Louis: loaded in 3022 ms São Paulo: loaded in 1604 ms Tokyo: loaded in 1615 ms Hamina: loaded in 1194 ms Amsterdam: loaded in 977 ms Delhi: loaded in 2949 ms Portsmouth: loaded in 975 ms Osaka: loaded in 1808 ms Lauterbourg: loaded in 1088 ms Singapore: loaded in 2239 ms Cape Town: loaded in 2769 ms New Jersey: loaded in 533 ms Johannesburg: loaded in 2510 ms Jakarta: loaded in 2348 ms Atlanta: loaded in 435 ms St. Louis: loaded in 428 ms Querétaro: loaded in 623 ms Melbourne: loaded in 2634 ms Sydney: loaded in 2398 ms Toronto: loaded in 570 ms Tel Aviv: loaded in 1578 ms New York: loaded in 402 ms Bangalore: loaded in 3191 ms Santiago: loaded in 2432 ms Los Angeles: loaded in 727 ms London: loaded in 904 ms Seattle: loaded in 557 ms Mumbai: loaded in 2301 ms Madrid: loaded in 1220 ms Seoul: loaded in 2116 ms Hong Kong: loaded in 1978 ms Frankfurt: loaded in 1051 ms Warsaw: loaded in 1119 ms Dallas: loaded in 364 ms Doha: loaded in 1732 ms
  • Port LouisReachable3022 ms, just now
  • São PauloReachable1604 ms, just now
  • TokyoReachable1615 ms, just now
  • HaminaReachable1194 ms, just now
  • AmsterdamReachable977 ms, just now
  • DelhiReachable2949 ms, just now
  • PortsmouthReachable975 ms, just now
  • OsakaReachable1808 ms, just now
  • LauterbourgReachable1088 ms, just now
  • SingaporeReachable2239 ms, just now
  • Cape TownReachable2769 ms, 1 min ago
  • New JerseyReachable533 ms, 1 min ago
  • JohannesburgReachable2510 ms, 1 min ago
  • JakartaReachable2348 ms, 1 min ago
  • AtlantaReachable435 ms, 1 min ago
  • St. LouisReachable428 ms, 1 min ago
  • QuerétaroReachable623 ms, 1 min ago
  • MelbourneReachable2634 ms, 1 min ago
  • SydneyReachable2398 ms, 1 min ago
  • TorontoReachable570 ms, 1 min ago
  • Tel AvivReachable1578 ms, 2 min ago
  • New YorkReachable402 ms, 2 min ago
  • BangaloreReachable3191 ms, 2 min ago
  • SantiagoReachable2432 ms, 2 min ago
  • Los AngelesReachable727 ms, 2 min ago
  • LondonReachable904 ms, 2 min ago
  • SeattleReachable557 ms, 2 min ago
  • MumbaiReachable2301 ms, 2 min ago
  • MadridReachable1220 ms, 2 min ago
  • SeoulReachable2116 ms, 2 min ago
  • Hong KongReachable1978 ms, 2 min ago
  • FrankfurtReachable1051 ms, 2 min ago
  • WarsawReachable1119 ms, 2 min ago
  • DallasReachable364 ms, 2 min ago
  • DohaReachable1732 ms, 2 min ago

This is separate from the status page: we request ionos.cloud and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of IONOS Cloud

IONOS CLOUD

Location DE/TXL

  • ComputeDegraded

Other parts

  • Cloud SupportDegraded

Location DE/FRA

  • ComputeDegraded

Location DE/FKB

  • ComputeDegraded

Location GB/LHR

  • ComputeDegraded

Location US/EWR

  • ComputeDegraded

Location US/LAS

  • ComputeDegraded

Location ES/VIT

  • ComputeDegraded

Location FR/PAR

  • ComputeDegraded

Location US/MCI

  • ComputeDegraded

Location GB/BHX

  • ComputeDegraded

Location DE/FRA/2

  • ComputeDegraded

107 other parts are working.

Incidents and maintenance

Open incidents

  • Support Phone Availability Degraded (identified) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details
  • Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details
  • Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of ionos.cloud that failed (9,795 checks). Shaded: when IONOS Cloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 0% of 87 checks failed0% of 85 checks failed0% of 94 checks failed0% of 98 checks failed0% of 103 checks failed0% of 80 checks failed0% of 66 checks failed1% of 113 checks failed0% of 79 checks failed2% of 101 checks failed0% of 81 checks failed0% of 77 checks failed0% of 89 checks failed1% of 103 checks failed1% of 97 checks failed1% of 108 checks failed0% of 83 checks failed1% of 98 checks failed0% of 109 checks failed0% of 105 checks failed1% of 84 checks failed1% of 82 checks failed1% of 110 checks failed0% of 99 checks failed0% of 87 checks failed1% of 115 checks failed0% of 105 checks failed2% of 109 checks failed0% of 105 checks failed2% of 93 checks failed2% of 91 checks failed1% of 114 checks failed0% of 101 checks failed2% of 108 checks failed0% of 105 checks failed2% of 109 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 108 checks failed0% of 105 checks failed3% of 111 checks failed0% of 105 checks failed1% of 106 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 106 checks failed1% of 106 checks failed0% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed

Recent problems

2 Nov, 13:31 UTCPartial outagegoing on, 5 d12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more
What can I try?

Having trouble with IONOS Cloud?

  1. Compare reports from China and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is IONOS Cloud down, or is it just me?

IONOS Cloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official IONOS Cloud status page and load ionos.cloud from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Cloud and hosting

See the live outage feed for China · Find another service