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Is Mypurecloud down in Botswana?

Mypurecloud has problems

Botswana No reports in the last hour checked 2 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 4 d 10 h. Updated 7 Nov, 18:27 UTC, 2 min ago · Official status page
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Reports from people in Botswana

Last 24 hours · Botswana · times in UTC

0 reports

No community reports in the last 24 hours from Botswana. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 7 Nov, 18:29 UTC

Report a problem with Mypurecloud

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

What isn't working? Tap one to send

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Botswana

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Botswana. The report chart above is filtered to Botswana.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Johannesburg: loaded in 1942 ms Santiago: loaded in 1689 ms Cape Town: loaded in 2429 ms New Jersey: loaded in 1108 ms Madrid: loaded in 1086 ms Querétaro: loaded in 869 ms Tel Aviv: loaded in 1257 ms Toronto: loaded in 442 ms Warsaw: loaded in 1138 ms Hamina: loaded in 1209 ms Amsterdam: loaded in 1138 ms Mumbai: loaded in 1979 ms Lauterbourg: loaded in 1100 ms Sydney: loaded in 2018 ms Jakarta: loaded in 2019 ms Melbourne: loaded in 1858 ms São Paulo: loaded in 1238 ms Dallas: loaded in 844 ms London: loaded in 946 ms Atlanta: loaded in 454 ms Osaka: loaded in 1383 ms Doha: loaded in 2318 ms Hong Kong: loaded in 1622 ms Los Angeles: loaded in 1029 ms Bangalore: loaded in 2652 ms St. Louis: loaded in 1083 ms Portsmouth: loaded in 1075 ms New York: loaded in 617 ms Tokyo: loaded in 1472 ms Singapore: loaded in 1902 ms Delhi: loaded in 2120 ms Port Louis: loaded in 2855 ms Frankfurt: loaded in 1053 ms Seattle: loaded in 741 ms Seoul: loaded in 1530 ms
  • JohannesburgReachable1942 ms, just now
  • SantiagoReachable1689 ms, just now
  • Cape TownReachable2429 ms, just now
  • New JerseyReachable1108 ms, just now
  • MadridReachable1086 ms, just now
  • QuerétaroReachable869 ms, just now
  • Tel AvivReachable1257 ms, just now
  • TorontoReachable442 ms, just now
  • WarsawReachable1138 ms, just now
  • HaminaReachable1209 ms, just now
  • AmsterdamReachable1138 ms, just now
  • MumbaiReachable1979 ms, just now
  • LauterbourgReachable1100 ms, just now
  • SydneyReachable2018 ms, just now
  • JakartaReachable2019 ms, just now
  • MelbourneReachable1858 ms, just now
  • São PauloReachable1238 ms, 4 min ago
  • DallasReachable844 ms, 4 min ago
  • LondonReachable946 ms, 4 min ago
  • AtlantaReachable454 ms, 4 min ago
  • OsakaReachable1383 ms, 4 min ago
  • DohaReachable2318 ms, 4 min ago
  • Hong KongReachable1622 ms, 4 min ago
  • Los AngelesReachable1029 ms, 4 min ago
  • BangaloreReachable2652 ms, 4 min ago
  • St. LouisReachable1083 ms, 4 min ago
  • PortsmouthReachable1075 ms, 5 min ago
  • New YorkReachable617 ms, 5 min ago
  • TokyoReachable1472 ms, 5 min ago
  • SingaporeReachable1902 ms, 5 min ago
  • DelhiReachable2120 ms, 5 min ago
  • Port LouisReachable2855 ms, 5 min ago
  • FrankfurtReachable1053 ms, 5 min ago
  • SeattleReachable741 ms, 5 min ago
  • SeoulReachable1530 ms, 5 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,997 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 00:0006:0012:0018:00 0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 99 checks failed0% of 113 checks failed0% of 102 checks failed0% of 108 checks failed0% of 87 checks failed0% of 103 checks failed0% of 118 checks failed0% of 93 checks failed0% of 109 checks failed0% of 90 checks failed0% of 120 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 107 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 97 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 4 d 10 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Botswana and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Botswana · Find another service