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Is Mypurecloud down in Belgium?

Mypurecloud has problems

People in Belgium: 0 reports in the last hour Official page: Partial outage reported, checked 7 min ago Our checks: loads from 35 of 35 places

1 open incident: Elevated Error Rates - EMEA (UAE)

Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 4 d 14 h. Updated 7 Nov, 22:40 UTC, 7 min ago · Official status page
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Known issues (from Genesys Cloud's status page)

Incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring, critical impact) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details Latest update (18 Sep 2026, 19:39 UTC): Genesys Cloud services in the EMEA (UAE) region remain unavailable due to significant infrastructure challenges affecting the platform provider. This incident has caused widespread service disruptions impacting core platform functions including database operations, virtual machine provisioning, moni

In Genesys Cloud's own words, as we read them every 7.5 minutes, last 7 min ago. Read Genesys Cloud's status page

Reports from people in Belgium

Last 24 hours · Belgium · times in UTC

0 reports

No community reports in the last 24 hours from Belgium. Having trouble? Add your report.

Status page: partial outage, 3 Nov, 08:29 to now 024 00:0006:0012:0018:00 23:00-23:05 UTC: 33 of 33 places loaded it, typical 1327 ms23:05-23:10 UTC: 35 of 35 places loaded it, typical 1317 ms23:10-23:15 UTC: 33 of 33 places loaded it, typical 1345 ms23:15-23:20 UTC: 32 of 32 places loaded it, typical 1333 ms23:20-23:25 UTC: 35 of 35 places loaded it, typical 1244 ms23:25-23:35 UTC: 34 of 34 places loaded it, typical 1226 to 1301 ms23:35-23:45 UTC: 35 of 35 places loaded it, typical 1278 to 1309 ms23:45-23:50 UTC: 34 of 34 places loaded it, typical 1295 ms23:50-00:00 UTC: 35 of 35 places loaded it, typical 1235 to 1323 ms00:00-00:10 UTC: 34 of 34 places loaded it, typical 1306 to 1346 ms00:10-00:15 UTC: 35 of 35 places loaded it, typical 1295 ms00:15-00:20 UTC: 34 of 34 places loaded it, typical 1350 ms00:20-00:30 UTC: 35 of 35 places loaded it, typical 1239 to 1295 ms00:30-00:35 UTC: 34 of 34 places loaded it, typical 1299 ms00:35-00:45 UTC: 35 of 35 places loaded it, typical 1267 to 1297 ms00:45-00:55 UTC: 34 of 34 places loaded it, typical 1266 to 1328 ms00:55-01:00 UTC: 35 of 35 places loaded it, typical 1334 ms01:00-01:05 UTC: 34 of 34 places loaded it, typical 1316 ms01:05-01:15 UTC: 35 of 35 places loaded it, typical 1234 to 1333 ms01:15-01:20 UTC: 34 of 34 places loaded it, typical 1266 ms01:20-01:30 UTC: 35 of 35 places loaded it, typical 1240 to 1300 ms01:30-01:40 UTC: 34 of 34 places loaded it, typical 1253 to 1264 ms01:40-01:45 UTC: 35 of 35 places loaded it, typical 1307 ms01:45-01:50 UTC: 33 of 33 places loaded it, typical 1452 ms01:50-02:00 UTC: 35 of 35 places loaded it, typical 1239 to 1321 ms02:00-02:05 UTC: 34 of 34 places loaded it, typical 1357 ms02:05-02:15 UTC: 35 of 35 places loaded it, typical 1244 to 1293 ms02:15-02:20 UTC: 34 of 34 places loaded it, typical 1460 ms02:20-02:30 UTC: 35 of 35 places loaded it, typical 1239 to 1248 ms02:30-02:35 UTC: 34 of 34 places loaded it, typical 1354 ms02:35-02:45 UTC: 35 of 35 places loaded it, typical 1335 to 1346 ms02:45-02:50 UTC: 34 of 34 places loaded it, typical 1269 ms02:50-03:00 UTC: 35 of 35 places loaded it, typical 1307 to 1396 ms03:00-03:10 UTC: 34 of 34 places loaded it, typical 1275 to 1364 ms03:10-03:15 UTC: 35 of 35 places loaded it, typical 1296 ms03:15-03:20 UTC: 34 of 34 places loaded it, typical 1315 ms03:20-03:30 UTC: 35 of 35 places loaded it, typical 1227 to 1249 ms03:30-03:35 UTC: 34 of 34 places loaded it, typical 1238 ms03:35-03:45 UTC: 35 of 35 places loaded it, typical 1274 to 1420 ms03:45-03:50 UTC: 34 of 34 places loaded it, typical 1356 ms03:50-04:00 UTC: 35 of 35 places loaded it, typical 1305 to 1345 ms04:00-04:05 UTC: 34 of 34 places loaded it, typical 1459 ms04:05-04:15 UTC: 35 of 35 places loaded it, typical 1401 to 1417 ms04:15-04:20 UTC: 34 of 34 places loaded it, typical 1366 ms04:20-04:25 UTC: 35 of 35 places loaded it, typical 1288 ms04:25-04:35 UTC: 34 of 34 places loaded it, typical 1330 to 1335 ms04:35-04:45 UTC: 35 of 35 places loaded it, typical 1319 to 1368 ms04:45-04:50 UTC: 34 of 34 places loaded it, typical 1317 ms04:50-05:00 UTC: 35 of 35 places loaded it, typical 1231 to 1250 ms05:00-05:05 UTC: 34 of 34 places loaded it, typical 1346 ms05:05-05:15 UTC: 35 of 35 places loaded it, typical 1242 to 1343 ms05:15-05:20 UTC: 34 of 34 places loaded it, typical 1299 ms05:20-05:30 UTC: 35 of 35 places loaded it, typical 1225 to 1273 ms05:30-05:35 UTC: 34 of 34 places loaded it, typical 1485 ms05:35-05:45 UTC: 35 of 35 places loaded it, typical 1228 to 1312 ms05:45-05:50 UTC: 34 of 34 places loaded it, typical 1329 ms05:50-06:00 UTC: 35 of 35 places loaded it, typical 1342 to 1343 ms06:00-06:05 UTC: 34 of 34 places loaded it, typical 1323 ms06:05-06:15 UTC: 35 of 35 places loaded it, typical 1196 to 1310 ms06:15-06:20 UTC: 34 of 34 places loaded it, typical 1303 ms06:20-06:30 UTC: 35 of 35 places loaded it, typical 1347 to 1381 ms06:30-06:35 UTC: 34 of 34 places loaded it, typical 1355 ms06:35-06:45 UTC: 35 of 35 places loaded it, typical 1225 to 1423 ms06:45-06:50 UTC: 34 of 34 places loaded it, typical 1316 ms06:50-07:00 UTC: 35 of 35 places loaded it, typical 1336 to 1365 ms07:00-07:05 UTC: 33 of 33 places loaded it, typical 1281 ms07:05-07:15 UTC: 35 of 35 places loaded it, typical 1250 to 1267 ms07:15-07:20 UTC: 34 of 34 places loaded it, typical 1239 ms07:20-07:25 UTC: 35 of 35 places loaded it, typical 1252 ms07:25-07:35 UTC: 34 of 34 places loaded it, typical 1315 to 1337 ms07:35-07:45 UTC: 35 of 35 places loaded it, typical 1222 to 1258 ms07:45-07:50 UTC: 34 of 34 places loaded it, typical 1305 ms07:50-08:00 UTC: 35 of 35 places loaded it, typical 1208 to 1229 ms08:00-08:05 UTC: 34 of 34 places loaded it, typical 1405 ms08:05-08:15 UTC: 35 of 35 places loaded it, typical 1256 to 1257 ms08:15-08:20 UTC: 34 of 34 places loaded it, typical 1281 ms08:20-08:30 UTC: 35 of 35 places loaded it, typical 1235 to 1415 ms08:30-08:35 UTC: 34 of 34 places loaded it, typical 1367 ms08:35-08:45 UTC: 35 of 35 places loaded it, typical 1252 to 1488 ms08:45-08:50 UTC: 34 of 34 places loaded it, typical 1279 ms08:50-09:00 UTC: 35 of 35 places loaded it, typical 1302 to 1409 ms09:00-09:05 UTC: 34 of 34 places loaded it, typical 1322 ms09:05-09:15 UTC: 35 of 35 places loaded it, typical 1240 to 1292 ms09:15-09:20 UTC: 28 of 28 places loaded it, typical 1231 ms09:20-09:30 UTC: 35 of 35 places loaded it, typical 1231 to 1281 ms09:30-09:35 UTC: 34 of 34 places loaded it, typical 1368 ms09:35-09:45 UTC: 35 of 35 places loaded it, typical 1206 to 1238 ms09:45-09:50 UTC: 34 of 34 places loaded it, typical 1363 ms09:50-10:00 UTC: 35 of 35 places loaded it, typical 1240 to 1348 ms10:00-10:05 UTC: 34 of 34 places loaded it, typical 1424 ms10:05-10:15 UTC: 35 of 35 places loaded it, typical 1253 to 1258 ms10:15-10:20 UTC: 13 of 13 places loaded it, typical 1195 ms10:20-10:30 UTC: 35 of 35 places loaded it, typical 1221 ms10:30-10:40 UTC: 34 of 34 places loaded it, typical 1306 to 1310 ms10:40-10:45 UTC: 35 of 35 places loaded it, typical 1253 ms10:45-10:50 UTC: 34 of 34 places loaded it, typical 1324 ms10:50-11:00 UTC: 35 of 35 places loaded it, typical 1247 to 1360 ms11:00-11:05 UTC: 34 of 34 places loaded it, typical 1322 ms11:05-11:15 UTC: 35 of 35 places loaded it, typical 1231 to 1234 ms11:15-11:20 UTC: 34 of 34 places loaded it, typical 1307 ms11:20-11:30 UTC: 35 of 35 places loaded it, typical 1204 to 1304 ms11:30-11:35 UTC: 34 of 34 places loaded it, typical 1460 ms11:35-11:40 UTC: 14 of 14 places loaded it, typical 1135 ms11:40-11:45 UTC: 35 of 35 places loaded it, typical 1241 ms11:45-11:50 UTC: 34 of 34 places loaded it, typical 1332 ms11:50-12:00 UTC: 35 of 35 places loaded it, typical 1232 to 1251 ms12:00-12:05 UTC: 33 of 33 places loaded it, typical 1280 ms12:05-12:15 UTC: 35 of 35 places loaded it, typical 1220 to 1229 ms12:15-12:20 UTC: 34 of 34 places loaded it, typical 1282 ms12:20-12:30 UTC: 35 of 35 places loaded it, typical 1236 to 1273 ms12:30-12:35 UTC: 34 of 34 places loaded it, typical 1305 ms12:35-12:45 UTC: 35 of 35 places loaded it, typical 1211 to 1232 ms12:45-12:50 UTC: 34 of 34 places loaded it, typical 1326 ms12:50-12:55 UTC: 32 of 32 places loaded it, typical 1179 ms12:55-13:00 UTC: 35 of 35 places loaded it, typical 1193 ms13:00-13:05 UTC: 34 of 34 places loaded it, typical 1286 ms13:05-13:15 UTC: 35 of 35 places loaded it, typical 1200 to 1343 ms13:15-13:25 UTC: 34 of 34 places loaded it, typical 1218 to 1267 ms13:25-13:30 UTC: 35 of 35 places loaded it, typical 1228 ms13:30-13:35 UTC: 34 of 34 places loaded it, typical 1281 ms13:35-13:45 UTC: 35 of 35 places loaded it, typical 1212 to 1366 ms13:45-13:50 UTC: 34 of 34 places loaded it, typical 1317 ms13:50-14:00 UTC: 35 of 35 places loaded it, typical 1231 to 1237 ms14:00-14:05 UTC: 34 of 34 places loaded it, typical 1302 ms14:05-14:15 UTC: 35 of 35 places loaded it, typical 1227 to 1385 ms14:15-14:20 UTC: 33 of 33 places loaded it, typical 1223 ms14:20-14:30 UTC: 35 of 35 places loaded it, typical 1362 to 1463 ms14:30-14:35 UTC: 34 of 34 places loaded it, typical 1309 ms14:35-14:45 UTC: 35 of 35 places loaded it, typical 1233 to 1447 ms14:45-14:50 UTC: 34 of 34 places loaded it, typical 1263 ms14:50-14:55 UTC: 35 of 35 places loaded it, typical 1204 ms14:55-15:05 UTC: 34 of 34 places loaded it, typical 1306 to 1328 ms15:05-15:15 UTC: 35 of 35 places loaded it, typical 1221 to 1224 ms15:15-15:20 UTC: 34 of 34 places loaded it, typical 1306 ms15:20-15:30 UTC: 35 of 35 places loaded it, typical 1210 to 1270 ms15:30-15:35 UTC: 34 of 34 places loaded it, typical 1437 ms15:35-15:45 UTC: 35 of 35 places loaded it, typical 1269 to 1303 ms15:45-15:50 UTC: 34 of 34 places loaded it, typical 1410 ms15:50-16:00 UTC: 35 of 35 places loaded it, typical 1252 to 1308 ms16:00-16:05 UTC: 34 of 34 places loaded it, typical 1354 ms16:05-16:15 UTC: 35 of 35 places loaded it, typical 1246 to 1271 ms16:15-16:20 UTC: 34 of 34 places loaded it, typical 1351 ms16:20-16:30 UTC: 35 of 35 places loaded it, typical 1242 to 1273 ms16:30-16:40 UTC: 34 of 34 places loaded it, typical 1218 to 1376 ms16:40-16:45 UTC: 35 of 35 places loaded it, typical 1302 ms16:45-16:50 UTC: 34 of 34 places loaded it, typical 1310 ms16:50-17:00 UTC: 35 of 35 places loaded it, typical 1267 to 1303 ms17:00-17:05 UTC: 34 of 34 places loaded it, typical 1366 ms17:05-17:15 UTC: 35 of 35 places loaded it, typical 1280 to 1322 ms17:15-17:20 UTC: 34 of 34 places loaded it, typical 1241 ms17:20-17:30 UTC: 35 of 35 places loaded it, typical 1241 to 1319 ms17:30-17:35 UTC: 34 of 34 places loaded it, typical 1319 ms17:35-17:45 UTC: 35 of 35 places loaded it, typical 1274 to 1378 ms17:45-17:50 UTC: 33 of 33 places loaded it, typical 1270 ms17:50-18:00 UTC: 35 of 35 places loaded it, typical 1254 to 1273 ms18:00-18:05 UTC: 34 of 34 places loaded it, typical 1346 ms18:05-18:15 UTC: 35 of 35 places loaded it, typical 1269 to 1287 ms18:15-18:20 UTC: 34 of 34 places loaded it, typical 1399 ms18:20-18:30 UTC: 35 of 35 places loaded it, typical 1238 to 1247 ms18:30-18:35 UTC: 34 of 34 places loaded it, typical 1264 ms18:35-18:45 UTC: 35 of 35 places loaded it, typical 1265 to 1304 ms18:45-18:50 UTC: 34 of 34 places loaded it, typical 1280 ms18:50-19:00 UTC: 35 of 35 places loaded it, typical 1263 to 1410 ms19:00-19:05 UTC: 34 of 34 places loaded it, typical 1280 ms19:05-19:10 UTC: 31 of 31 places loaded it, typical 1231 ms19:10-19:15 UTC: 35 of 35 places loaded it, typical 1233 ms19:15-19:20 UTC: 34 of 34 places loaded it, typical 1354 ms19:20-19:30 UTC: 35 of 35 places loaded it, typical 1296 to 1359 ms19:30-19:35 UTC: 33 of 33 places loaded it, typical 1375 ms19:35-19:45 UTC: 35 of 35 places loaded it, typical 1222 to 1317 ms19:45-19:50 UTC: 34 of 34 places loaded it, typical 1339 ms19:50-19:55 UTC: 35 of 35 places loaded it, typical 1235 ms19:55-20:05 UTC: 34 of 34 places loaded it, typical 1228 to 1260 ms20:05-20:15 UTC: 35 of 35 places loaded it, typical 1226 to 1348 ms20:15-20:20 UTC: 33 of 33 places loaded it, typical 1407 ms20:20-20:30 UTC: 35 of 35 places loaded it, typical 1268 to 1276 ms20:30-20:35 UTC: 34 of 34 places loaded it, typical 1287 ms20:35-20:40 UTC: 35 of 35 places loaded it, typical 1312 ms20:40-20:50 UTC: 34 of 34 places loaded it, typical 1262 to 1368 ms20:50-21:00 UTC: 35 of 35 places loaded it, typical 1242 to 1274 ms21:00-21:05 UTC: 34 of 34 places loaded it, typical 1264 ms21:05-21:15 UTC: 35 of 35 places loaded it, typical 1254 to 1307 ms21:15-21:20 UTC: 33 of 33 places loaded it, typical 1247 ms21:20-21:30 UTC: 35 of 35 places loaded it, typical 1262 to 1330 ms21:30-21:35 UTC: 34 of 34 places loaded it, typical 1253 ms21:35-21:45 UTC: 35 of 35 places loaded it, typical 1224 to 1253 ms21:45-21:50 UTC: 34 of 34 places loaded it, typical 1295 ms21:50-21:55 UTC: 35 of 35 places loaded it, typical 1244 ms21:55-22:05 UTC: 34 of 34 places loaded it, typical 1225 to 1286 ms22:05-22:15 UTC: 35 of 35 places loaded it, typical 1231 to 1243 ms22:15-22:20 UTC: 33 of 33 places loaded it, typical 1254 ms22:20-22:30 UTC: 35 of 35 places loaded it, typical 1223 to 1283 ms22:30-22:35 UTC: 33 of 33 places loaded it, typical 1294 ms22:35-22:45 UTC: 35 of 35 places loaded it, typical 1326 to 1365 ms22:45-22:50 UTC: 11 of 11 places loaded it, typical 1141 ms Typical response time of the places that loaded it, at most 1488 ms

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Tinted columns: when Mypurecloud's status page showed a partial outage, a major outage, as we read it every 7.5 minutes; the times are when we saw it, not when the provider posted it. Strip under the bars: how many places loaded mypurecloud.com in each 5 minutes, of those that checked, and the line under it their typical response time. Any answer from the website counts as loaded, even an error page. Website checks don't test sign-in, payments or every feature. Tinted columns and our checks are worldwide; the bars count reports from Belgium only.

Latest checks, 22:45-22:50 UTC: 11 of 11 places loaded it, typical 1141 ms.

Report totals as of 7 Nov, 22:46 UTC

Report a problem with Mypurecloud

Choose where you are, then tap what isn't working. Tapping a problem sends your report; no account needed.

What isn't working? Tap one to send

Anonymous · one report per service per hour. This adds your experience to the chart; the provider is not contacted.

Compare worldwide reports · Other services in Belgium

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Belgium. The report chart above is filtered to Belgium.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

São Paulo: loaded in 1255 ms Dallas: loaded in 676 ms London: loaded in 899 ms Atlanta: loaded in 470 ms Osaka: loaded in 1413 ms Hong Kong: loaded in 1604 ms Los Angeles: loaded in 955 ms Doha: loaded in 2372 ms Bangalore: loaded in 2712 ms Portsmouth: loaded in 1141 ms St. Louis: loaded in 769 ms New York: loaded in 814 ms Tokyo: loaded in 1450 ms Singapore: loaded in 1848 ms Delhi: loaded in 2123 ms Port Louis: loaded in 2800 ms Frankfurt: loaded in 1086 ms Seattle: loaded in 743 ms Seoul: loaded in 1742 ms Madrid: loaded in 1006 ms Cape Town: loaded in 1927 ms Santiago: loaded in 1610 ms Johannesburg: loaded in 1850 ms Querétaro: loaded in 1030 ms New Jersey: loaded in 506 ms Tel Aviv: loaded in 1389 ms Toronto: loaded in 455 ms Warsaw: loaded in 1140 ms Hamina: loaded in 1214 ms Mumbai: loaded in 1972 ms Amsterdam: loaded in 1091 ms Lauterbourg: loaded in 1050 ms Sydney: loaded in 1917 ms Melbourne: loaded in 1841 ms Jakarta: loaded in 1978 ms
  • São PauloReachable1255 ms, 1 min ago
  • DallasReachable676 ms, 1 min ago
  • LondonReachable899 ms, 1 min ago
  • AtlantaReachable470 ms, 1 min ago
  • OsakaReachable1413 ms, 1 min ago
  • Hong KongReachable1604 ms, 2 min ago
  • Los AngelesReachable955 ms, 2 min ago
  • DohaReachable2372 ms, 2 min ago
  • BangaloreReachable2712 ms, 2 min ago
  • PortsmouthReachable1141 ms, 2 min ago
  • St. LouisReachable769 ms, 2 min ago
  • New YorkReachable814 ms, 2 min ago
  • TokyoReachable1450 ms, 2 min ago
  • SingaporeReachable1848 ms, 2 min ago
  • DelhiReachable2123 ms, 2 min ago
  • Port LouisReachable2800 ms, 2 min ago
  • FrankfurtReachable1086 ms, 2 min ago
  • SeattleReachable743 ms, 2 min ago
  • SeoulReachable1742 ms, 2 min ago
  • MadridReachable1006 ms, 2 min ago
  • Cape TownReachable1927 ms, 2 min ago
  • SantiagoReachable1610 ms, 2 min ago
  • JohannesburgReachable1850 ms, 2 min ago
  • QuerétaroReachable1030 ms, 2 min ago
  • New JerseyReachable506 ms, 2 min ago
  • Tel AvivReachable1389 ms, 2 min ago
  • TorontoReachable455 ms, 3 min ago
  • WarsawReachable1140 ms, 3 min ago
  • HaminaReachable1214 ms, 3 min ago
  • MumbaiReachable1972 ms, 3 min ago
  • AmsterdamReachable1091 ms, 3 min ago
  • LauterbourgReachable1050 ms, 3 min ago
  • SydneyReachable1917 ms, 3 min ago
  • MelbourneReachable1841 ms, 3 min ago
  • JakartaReachable1978 ms, 3 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 5 had a partial or major outage, 0 had maintenance only and 85 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 4 d 14 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Belgium and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Other services in Communication

Each card shows that service's own status, not Mypurecloud's. A problem listed here does not mean Mypurecloud has one.

See the live outage feed for Belgium · Find another service