Is IONOS Cloud down in Belgium?
IONOS Cloud has problems
3 open incidents: Support Phone Availability Degraded, Network connectivity issues for some newly created, restarted or migrated Cloud Servers and 1 more
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Known issues (from IONOS CLOUD's status page)
Incidents
- Support Phone Availability Degraded (identified, minor impact) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details Latest update (7 Nov, 10:21 UTC): We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support
- Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified, minor impact) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details Latest update (2 Nov, 16:38 UTC): The corrected network component has been deployed today to the hosts where this issue occurred most often; monitoring shows no new occurrences on these hosts so far. In addition, an automated check is being activated that detects affected servers across the platform and restores their connectivity s
- Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating, minor impact) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details Latest update (12 Jun 2026, 15:46 UTC): MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will u
In IONOS CLOUD's own words, as we read them every 7.5 minutes, last 2 min ago. Read IONOS CLOUD's status page
Reports from people in Belgium
Last 24 hours · Belgium · times in UTC
No community reports in the last 24 hours from Belgium. Having trouble? Add your report.
Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.
Latest checks, 22:55-23:00 UTC: 18 of 18 places loaded it, typical 1560 ms.
Where this status comes from
Provider updates and website checks — Worldwide
The evidence below covers the provider and our available checks. It is not a separate verdict for Belgium. The report chart above is filtered to Belgium.
Our own checks of ionos.cloud
Every 5 minutes, from our probesOur checks from 35 cities: all fine.
- TorontoReachable350 ms, just now
- MelbourneReachable2651 ms, just now
- SydneyReachable2299 ms, just now
- Tel AvivReachable1476 ms, just now
- New YorkReachable290 ms, just now
- BangaloreReachable3071 ms, just now
- SantiagoReachable2264 ms, just now
- Los AngelesReachable828 ms, just now
- LondonReachable885 ms, just now
- MumbaiReachable2253 ms, just now
- SeattleReachable662 ms, just now
- MadridReachable1277 ms, just now
- Hong KongReachable1983 ms, just now
- FrankfurtReachable1079 ms, just now
- WarsawReachable1143 ms, just now
- SeoulReachable1890 ms, just now
- DallasReachable5450 ms, just now
- DohaReachable1643 ms, just now
- Port LouisReachable2965 ms, 4 min ago
- São PauloReachable1625 ms, 4 min ago
- TokyoReachable1570 ms, 4 min ago
- HaminaReachable1082 ms, 4 min ago
- AmsterdamReachable944 ms, 4 min ago
- PortsmouthReachable884 ms, 4 min ago
- DelhiReachable2876 ms, 4 min ago
- OsakaReachable1944 ms, 4 min ago
- Cape TownReachable2900 ms, 5 min ago
- SingaporeReachable2389 ms, 5 min ago
- New JerseyReachable427 ms, 5 min ago
- LauterbourgReachable1053 ms, 5 min ago
- JohannesburgReachable2324 ms, 5 min ago
- St. LouisReachable415 ms, 5 min ago
- AtlantaReachable440 ms, 5 min ago
- JakartaReachable2375 ms, 5 min ago
- QuerétaroReachable714 ms, 5 min ago
This is separate from the status page: we request ionos.cloud and note whether it answers. These automated checks do not sign in or use the app's features.
Parts of IONOS Cloud
IONOS CLOUDLocation DE/TXL
- ComputeDegraded
Other parts
- Cloud SupportDegraded
Location DE/FRA
- ComputeDegraded
Location DE/FKB
- ComputeDegraded
Location GB/LHR
- ComputeDegraded
Location US/EWR
- ComputeDegraded
Location US/LAS
- ComputeDegraded
Location ES/VIT
- ComputeDegraded
Location FR/PAR
- ComputeDegraded
Location US/MCI
- ComputeDegraded
Location GB/BHX
- ComputeDegraded
Location DE/FRA/2
- ComputeDegraded
107 other parts are working.
Incidents and maintenance
Open incidents
- Support Phone Availability Degraded (identified) Since 7 Nov, 10:21 UTC. Affects Cloud Support · Details
- Network connectivity issues for some newly created, restarted or migrated Cloud Servers (identified) Since 28 Oct, 14:33 UTC. Affects Compute, Compute, Compute, Compute and 18 more · Details
- Provisioning of MongoDB Playground and Business Edition Clusters unavailable (investigating) Since 12 Jun 2026, 15:46 UTC. Affects Database as a Service (DBaaS), Provisioning · Details
Outage history
Last 9030 days
0.00% of the time without a reported outage, since 2 NovOf the last 90 days, 6 had a partial or major outage, 0 had maintenance only and 84 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Recent problems
| 2 Nov, 13:31 UTC | Partial outage | going on, 5 d 9 h | 12 of 119 parts affected: Location DE/TXL / Compute, Cloud Support, Location DE/FRA / Compute and 9 more |
What can I try?
Having trouble with IONOS Cloud?
- Compare reports from Belgium and check the latest update above. A quiet chart does not rule out a new or local problem.
- Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
- Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.
Reports describe people's experiences. One report alone does not confirm an outage.
Questions about these results
Questions
Is IONOS Cloud down, or is it just me?
IONOS Cloud itself reports a problem right now, so it is probably not just you.
How do we know?
We read the official IONOS Cloud status page and load ionos.cloud from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.
How often do we check?
The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
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