by HonkWatch

Is Mypurecloud down in Antigua and Barbuda?

Mypurecloud has problems

Antigua and Barbuda No reports in the last hour checked 8 min ago
Partial outage reported by Mypurecloud Issues at 1 of 49 locations: EMEA (UAE). Going on for 3 d 11 h. Updated 6 Nov, 19:59 UTC, 8 min ago · Official status page
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Reports from people in Antigua and Barbuda

Last 24 hours · Antigua and Barbuda · times in UTC

0 reports

No community reports in the last 24 hours from Antigua and Barbuda. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 20:07 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Antigua and Barbuda

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Antigua and Barbuda. The report chart above is filtered to Antigua and Barbuda.

What is affected

  • Locations: 1 of 49 has problems.
  • Products and services: none of the 384 has a problem.
  • The website: Our checks from 35 cities: all fine.

A problem at some locations or in one product does not mean all of Mypurecloud is down.

Our own checks of mypurecloud.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Madrid: loaded in 1013 ms Los Angeles: loaded in 1049 ms St. Louis: loaded in 1264 ms Seattle: loaded in 815 ms Portsmouth: loaded in 1167 ms Lauterbourg: loaded in 1144 ms Tokyo: loaded in 1514 ms Mumbai: loaded in 1902 ms Querétaro: loaded in 846 ms Doha: loaded in 2359 ms Singapore: loaded in 1896 ms Sydney: loaded in 1855 ms London: loaded in 1043 ms Tel Aviv: loaded in 1320 ms Santiago: loaded in 1768 ms Bangalore: loaded in 2265 ms Jakarta: loaded in 1973 ms Hamina: loaded in 1244 ms Melbourne: loaded in 1844 ms São Paulo: loaded in 1287 ms Amsterdam: loaded in 1084 ms Port Louis: loaded in 3203 ms New Jersey: loaded in 2260 ms Warsaw: loaded in 1135 ms Seoul: loaded in 1611 ms Cape Town: loaded in 2150 ms Toronto: loaded in 423 ms Delhi: loaded in 2107 ms Frankfurt: loaded in 1057 ms Osaka: loaded in 1446 ms Hong Kong: loaded in 1637 ms New York: loaded in 447 ms Johannesburg: loaded in 1871 ms Dallas: loaded in 660 ms Atlanta: loaded in 599 ms
  • MadridReachable1013 ms, just now
  • Los AngelesReachable1049 ms, just now
  • St. LouisReachable1264 ms, just now
  • SeattleReachable815 ms, just now
  • PortsmouthReachable1167 ms, just now
  • LauterbourgReachable1144 ms, just now
  • TokyoReachable1514 ms, just now
  • MumbaiReachable1902 ms, just now
  • QuerétaroReachable846 ms, just now
  • DohaReachable2359 ms, just now
  • SingaporeReachable1896 ms, 1 min ago
  • SydneyReachable1855 ms, 2 min ago
  • LondonReachable1043 ms, 2 min ago
  • Tel AvivReachable1320 ms, 2 min ago
  • SantiagoReachable1768 ms, 2 min ago
  • BangaloreReachable2265 ms, 2 min ago
  • JakartaReachable1973 ms, 2 min ago
  • HaminaReachable1244 ms, 3 min ago
  • MelbourneReachable1844 ms, 3 min ago
  • São PauloReachable1287 ms, 3 min ago
  • AmsterdamReachable1084 ms, 3 min ago
  • Port LouisReachable3203 ms, 4 min ago
  • New JerseyReachable2260 ms, 5 min ago
  • WarsawReachable1135 ms, 5 min ago
  • SeoulReachable1611 ms, 5 min ago
  • Cape TownReachable2150 ms, 5 min ago
  • TorontoReachable423 ms, 6 min ago
  • DelhiReachable2107 ms, 7 min ago
  • FrankfurtReachable1057 ms, 7 min ago
  • OsakaReachable1446 ms, 8 min ago
  • Hong KongReachable1637 ms, 8 min ago
  • New YorkReachable447 ms, 9 min ago
  • JohannesburgReachable1871 ms, 9 min ago
  • DallasReachable660 ms, 11 min ago
  • AtlantaReachable599 ms, 12 min ago

This is separate from the status page: we request mypurecloud.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Mypurecloud

Genesys Cloud

Platform

  • EMEA (UAE)Major outage

432 other parts are working.

Incidents and maintenance

Open incidents

  • Elevated Error Rates - EMEA (UAE) (monitoring) Since 16 Jul 2026, 20:28 UTC. Affects EMEA (UAE) · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of mypurecloud.com that failed (9,608 checks). Shaded: when Mypurecloud's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%11%21% 00:0006:0012:0018:00 0% of 97 checks failed0% of 117 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 105 checks failed0% of 101 checks failed0% of 110 checks failed0% of 101 checks failed0% of 110 checks failed0% of 101 checks failed0% of 98 checks failed0% of 107 checks failed0% of 113 checks failed0% of 106 checks failed0% of 105 checks failed0% of 106 checks failed1% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed4% of 114 checks failed9% of 116 checks failed18% of 136 checks failed21% of 128 checks failed13% of 118 checks failed0% of 104 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed1% of 104 checks failed1% of 109 checks failed0% of 105 checks failed0% of 104 checks failed0% of 104 checks failed0% of 107 checks failed0% of 103 checks failed0% of 101 checks failed0% of 111 checks failed0% of 104 checks failed1% of 107 checks failed2% of 109 checks failed0% of 103 checks failed0% of 99 checks failed0% of 99 checks failed0% of 98 checks failed0% of 109 checks failed0% of 96 checks failed0% of 101 checks failed0% of 101 checks failed0% of 86 checks failed0% of 86 checks failed0% of 105 checks failed0% of 86 checks failed0% of 107 checks failed0% of 98 checks failed0% of 94 checks failed0% of 75 checks failed0% of 90 checks failed0% of 96 checks failed0% of 104 checks failed0% of 83 checks failed0% of 100 checks failed0% of 110 checks failed0% of 91 checks failed0% of 92 checks failed2% of 80 checks failed3% of 73 checks failed0% of 105 checks failed0% of 74 checks failed1% of 92 checks failed0% of 81 checks failed0% of 89 checks failed0% of 106 checks failed0% of 97 checks failed0% of 97 checks failed0% of 100 checks failed0% of 93 checks failed0% of 84 checks failed0% of 87 checks failed0% of 113 checks failed0% of 87 checks failed0% of 75 checks failed0% of 102 checks failed0% of 105 checks failed0% of 84 checks failed0% of 19 checks failed

Recent problems

3 Nov, 08:29 UTCPartial outagegoing on, 3 d 11 hIssues at 1 of 49 locations: EMEA (UAE)
What can I try?

Having trouble with Mypurecloud?

  1. Compare reports from Antigua and Barbuda and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Mypurecloud down, or is it just me?

Mypurecloud itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Mypurecloud status page and load mypurecloud.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Communication

See the live outage feed for Antigua and Barbuda · Find another service