by HonkWatch

Is ThousandEyes down?

Yes, ThousandEyes has a partial outage. Open incident: Network outage in London, England (Webex Calling). Going on for 5 h 47 min. Updated 2 Nov, 14:51 UTC, 1 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Parts of ThousandEyes

ThousandEyes

Agent Configuration and Data Collection

  • Cloud and Enterprise Agents: Registration controllerOperational
  • Cloud and Enterprise Agents: Test assignment and configuration controllerOperational
  • Cloud and Enterprise Agents: Data ingressOperational
  • Endpoint Agents: Test assignment and configuration controllerOperational
  • Endpoint Agents: Data submission collectorOperational
  • Connected Devices Agent RegistrationOperational
  • Connected Devices Test AssignmentOperational

ThousandEyes Platform and API

  • Platform AvailabilityOperational
  • API AvailabilityOperational
  • Test data availabilityOperational
  • Reports and DashboardsOperational
  • Snapshots and Share LinksOperational
  • SAML/SSOOperational
  • Configuration and ManagementOperational
  • Embedded WidgetsOperational
  • Customer Success ChatOperational
  • DevicesOperational
  • Usage and BillingOperational
  • Event DetectionOperational
  • Endpoint Agent ViewsOperational
  • Outages PageOperational

Alerts and Notifications

  • Alert processingOperational
  • Notification dispatchingOperational
  • Webhook and IntegrationsOperational
  • Email notificationsOperational

BGP

  • Public BGP collection and processingOperational
  • Private BGP Collection & ProcessingOperational

Agent Repositories and Downloads

  • Ubuntu repositoryOperational
  • RHEL / CentOS repositoryOperational
  • Appliance downloadsOperational
  • Custom Appliance DownloadsOperational
  • Endpoint Agent downloadsOperational

Cloud Agents: Europe, Middle East and Africa

  • Data Centers: EMEAOperational
  • Azure: EMEAOperational
  • AWS: EMEAOperational
  • Google Cloud: EMEAOperational
  • Alibaba Cloud: EMEAOperational

Cloud Agents: Asia Pacific

  • Data Centers: APACOperational
  • Azure: APACOperational
  • AWS: APACOperational
  • Google Cloud: APACOperational
  • Alibaba Cloud: APACOperational

Cloud Agents: Americas

  • Data Centers: AMEROperational
  • Broadband Providers: AMEROperational
  • Mobile Providers: AMEROperational
  • Azure: AMEROperational
  • AWS: AMEROperational
  • Google Cloud: AMEROperational
  • Alibaba Cloud: AMEROperational

ThousandEyes' corporate website

  • ThousandEyes corporate websiteOperational
  • Internet Outages MapOperational

ThousandEyes for Government (FedRAMP)

  • ThousandEyes Platform and APIOperational
  • Agent Configuration and Data CollectionOperational
  • Alerts and NotificationsOperational
  • Routing Tests (BGP)Operational
  • ThousandEyes for OpenTelemetryOperational
  • Cloud Agents: FedRAMPOperational

Other parts

  • Internet Insights collection and processingOperational
  • Cloud InsightsOperational
  • Traffic InsightsOperational
  • ThousandEyes for OpenTelemetryOperational
  • Connected Devices (Formerly SamKnows)Operational
  • AI AssistantOperational

Incidents and maintenance

Open incidents

  • Network outage in London, England (Webex Calling) (investigating) Since 10 Oct, 14:50 UTC. Affects Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress · Details
  • Network outage in Frankfurt, Germany (Webex Calling) (investigating) Since 6 Aug 2026, 12:48 UTC. Affects Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress · Details
  • Network outage in Toronto & Vancouver, Canada (Webex Calling) (identified) Since 24 Jun 2026, 23:21 UTC. Affects Cloud and Enterprise Agents: Test assignment and configuration controller, Cloud and Enterprise Agents: Data ingress · Details

Maintenance

  • Capacity increase on New Delhi, India (Vodafone Idea) (planned) 5 Nov, 08:00 UTC to 5 Nov, 12:00 UTC. Affects Data Centers: APAC, Cloud and Enterprise Agents: Data ingress · Details
  • Capacity increase on Madrid, Spain (Vodafone) (planned) 10 Nov, 10:00 UTC to 10 Nov, 18:00 UTC. Affects Data Centers: EMEA · Details
  • Capacity increase on Madrid, Spain (Telefónica) (planned) 10 Nov, 10:00 UTC to 10 Nov, 18:00 UTC. Affects Data Centers: EMEA · Details
  • Hardware Maintenance in New York, NY (CenturyLink) (planned) 13 Nov, 05:00 UTC to 13 Nov, 09:00 UTC. Affects Data Centers: AMER · Details
  • Decommission of multiple AWS Local Zone Cloud Agents (planned) 16 Nov, 00:00 UTC to 17 Nov, 00:00 UTC. Affects Data Centers: APAC, Data Centers: AMER · Details
  • IP replacement on multiple Cloud Agents (planned) 16 Nov, 10:00 UTC to 16 Nov, 13:00 UTC. Affects Data Centers: AMER, AWS: AMER · Details
  • Network Maintenance in Manchester, England (Sky) (planned) 3 Dec, 00:00 UTC to 3 Dec, 06:00 UTC. Affects Data Centers: EMEA · Details

Recent problems

2 Nov, 09:05 UTCPartial outagegoing on, 5 h 47 minOpen incident: Network outage in London, England (Webex Calling)

Alert me when ThousandEyes is down

HonkWatch watches the ThousandEyes status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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More in Monitoring and data

Questions

Is ThousandEyes down, or is it just me?

ThousandEyes itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official ThousandEyes status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 2.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the ThousandEyes status page. HonkWatch also checks websites from 24 cities.

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