by HonkWatch

Is Piano down?

Piano has planned maintenance. Maintenance on Recommendations / Piano ESP On-Site Recommendations, Data Collection / Piano ESP Data Collection, API Availability / API Endpoints - ESP - api-esp.piano.io and 2 more. Updated 2 Nov, 14:51 UTC, just now · Official status page No problems recorded since 2 Nov 2026.

Last 9030 days

100.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 0 had a partial or major outage, 1 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Parts of Piano

Piano Software

Dashboards, Interfaces and Platform

  • Piano ESP Dashboard - Asia - esp-ap.piano.ioMaintenance
  • Piano ESP Dashboard - Australia - esp-au.piano.ioMaintenance
  • Publisher Dashboard - US - https://dashboard.piano.ioOperational
  • Publisher Dashboard - Asia - https://dashboard-ap.piano.ioOperational
  • Publisher Dashboard - Australia - https://dashboard-au.piano.ioOperational
  • Publisher Dashboard - Europe - https://dashboard-eu.piano.ioOperational
  • Piano ESP Dashboard - US - esp.piano.ioOperational
  • Piano ESP Dashboard - Europe - esp-eu.piano.ioOperational
  • Piano Audience - InsightOperational
  • Piano Content Recommendations DashboardOperational
  • Piano Audience DashboardOperational
  • Piano Analytics Interfaces AvailabilityOperational
  • Piano Analytics ExportsOperational
  • Piano Analytics Dataflow ExportsOperational
  • Piano Analytics Data SharingOperational
  • Piano authentication – auth.piano.ioOperational

API Availability

  • API Endpoints - ESP - api-esp.piano.ioMaintenance
  • API Endpoints - US - api.piano.ioOperational
  • API Endpoints - Asia - api-ap.piano.ioOperational
  • API Endpoints - AU - api-au.piano.ioOperational
  • API Endpoints - EU - api-eu.piano.ioOperational
  • API Endpoints - cxense - api.cxense.comOperational
  • Piano Analytics - Reporting APIOperational

Data Collection

  • Piano ESP Data CollectionMaintenance
  • Piano Composer Data CollectionOperational
  • Piano Data Collection - CrawlerOperational
  • Piano Analytics Data CollectionOperational
  • Piano Audience - Data CollectionOperational

Recommendations

  • Piano ESP On-Site RecommendationsMaintenance
  • Piano Content RecommendationsOperational

Subscription Management + Billing

  • Checkout - US - buy.piano.ioOperational
  • Checkout - Asia - buy-ap.piano.ioOperational
  • Checkout - Australia - buy-au.piano.ioOperational
  • Checkout - Europe - buy-eu.piano.ioOperational

Composer Experience Execution

  • Composer Experience Execution - USOperational
  • Composer Experience Execution - AsiaOperational
  • Composer Experience Execution - AustraliaOperational
  • Composer Experience Execution - EuropeOperational

Email Distribution

  • Piano ESP Email DistributionOperational
  • Registration + Login and Management + Billing Transactional EmailsOperational

Identity Management

  • Registration + Login - US - id.piano.ioOperational
  • Registration + Login - Australia - id-au.piano.ioOperational
  • Registration + Login - Asia - id-ap.piano.ioOperational
  • Registration + Login - EU - id.piano.ioOperational

SocialFlow

  • SocialFlow.com Site uptimeOperational
  • Trib.al uptimeOperational
  • SocialFlow publishingOperational
  • Feed FetcherOperational

Data Processing

  • Piano Analytics Data ProcessingOperational
  • Piano Audience - Data Processing / ConnectionsOperational
  • Piano Audience - User Profiles BackendOperational

Other parts

  • CCEOperational
  • Piano SearchOperational
  • OtherOperational

Incidents and maintenance

Maintenance

  • [ESP] Search infrastructure upgrade (AP and AU regions) (now) 2 Nov, 14:00 UTC to 2 Nov, 19:00 UTC. Affects Piano ESP On-Site Recommendations, Piano ESP Data Collection, API Endpoints - ESP - api-esp.piano.io, Piano ESP Dashboard - Asia - esp-ap.piano.io and 1 more · Details
  • [ESP] Search infrastructure upgrade (EU region) (planned) 10 Nov, 01:00 UTC to 10 Nov, 03:00 UTC. Affects Piano ESP On-Site Recommendations, Piano ESP Data Collection, API Endpoints - ESP - api-esp.piano.io, Piano ESP Dashboard - Europe - esp-eu.piano.io · Details
  • [ESP] Search infrastructure upgrade (EU region) (planned) 11 Nov, 01:00 UTC to 11 Nov, 03:00 UTC. Affects Piano ESP On-Site Recommendations, Piano ESP Data Collection, API Endpoints - ESP - api-esp.piano.io, Piano ESP Dashboard - Europe - esp-eu.piano.io · Details
  • [ESP] Search infrastructure upgrade (US region) (planned) 17 Nov, 01:00 UTC to 17 Nov, 03:00 UTC. Affects Piano ESP On-Site Recommendations, Piano ESP Data Collection, Piano ESP Dashboard - US - esp.piano.io, API Endpoints - ESP - api-esp.piano.io · Details
  • [ESP] Search infrastructure upgrade (US region) (planned) 18 Nov, 01:00 UTC to 18 Nov, 03:00 UTC. Affects Piano ESP On-Site Recommendations, Piano ESP Data Collection, Piano ESP Dashboard - US - esp.piano.io, API Endpoints - ESP - api-esp.piano.io · Details

Recent problems

No problems recorded since 2 Nov 2026.

Alert me when Piano is down

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Questions

Is Piano down, or is it just me?

Piano is doing planned maintenance, so some parts may not work right now. It is probably not just you.

How do we know?

We read the official Piano status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 2.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Piano status page. HonkWatch also checks websites from 24 cities.

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