Is Gorgias down?

Yes, Gorgias has a partial outage. Open incident: Degraded performance on some services. Going on for 4 h 29 min. Updated 3 Nov, 12:54 UTC, 2 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Gorgias's status page reported a problem. We don't collect user reports.

Where Gorgias is affected

From Gorgias's own status page

All 7 places Gorgias lists are working.

Places located with GeoNames (CC BY 4.0) and OurAirports; country outlines from Natural Earth.

Parts of Gorgias

Gorgias

Helpdesk

REST APIOperational
Web AppOperational
Mobile AppsOperational

Helpdesk Integrations

EmailOperational
Mailgun SMTPOperational
Mailgun inbound emailOperational
Mailgun outbound emailOperational
Mailgun APIOperational
GmailOperational
OutlookOperational
Live ChatOperational
Smooch Core APIOperational
Facebook Posts & CommentsOperational
Instagram commentsOperational
Shopify integrationOperational
Shopify API & MobileOperational
Aircall Public APIOperational
Aircall Aircall AppsOperational
Stripe APIOperational
Facebook MessengerOperational
ReCharge integrationOperational
Native PhoneOperational
Instagram Direct MessagesOperational
YotpoOperational
SMSOperational
TwitterOperational
WhatsAppOperational

Infrastructure & Cloud

Google Cloud Platform Google Container EngineOperational
Google Cloud Platform Google Cloud StorageOperational
Google Cloud Platform Google Kubernetes EngineOperational
Google Cloud Platform Google Compute EngineOperational
Google Cloud Platform Google Cloud NetworkingOperational
Google Cloud Platform Google Cloud Pub/SubOperational
Google Cloud Platform Google Cloud DNSOperational
Google Cloud Platform Google Cloud SQLOperational

Helpdesk Clusters

us-east1-635cOperational
us-east4-65cdOperational
us-east1-2607Operational
aus-southeast1-fcb9Operational
europe-west3-86c1Operational
us-central1-d8ffOperational
us-east4-5f09Operational
europe-west1-c511Operational
us-central1-c433Operational
us-east1-c94bOperational
europe-west4-e7f4Operational

Help Center

REST APIOperational
Customer Help Center websiteOperational
Custom DomainsOperational

Automate

AI AgentOperational
FlowsOperational
Order ManagementOperational

Convert

CampaignsOperational

Other parts

WebsiteOperational
Aircall Inbound CallsOperational
Aircall Outbound CallsOperational
Chargebee API (US)Operational
Chargebee API (EU)Operational
Chargebee API (AU)Operational
Chargebee Admin Console (US)Operational
Chargebee Admin Console (EU)Operational
Chargebee Admin Console (AU)Operational
Chargebee Accounting ServicesOperational
Chargebee Reporting and AnalyticsOperational
Chargebee RevRec PortalOperational
Chargebee AnrokOperational
Chargebee Webhooks (US)Operational
Chargebee Webhooks (EU)Operational
Chargebee Webhooks (AU)Operational
Chargebee Email Notifications (US)Operational
Chargebee Email Notifications (EU)Operational
Chargebee Email Notifications (AU)Operational

Incidents and maintenance

Open incidents

Degraded performance on some services (investigating) Since 2 Nov, 21:56 UTC · Details

Recent problems

3 Nov, 08:27 UTC

Partial outage

going on, 4 h 29 min

Open incident: Degraded performance on some services

Alert me when Gorgias is down

HonkWatch watches the Gorgias status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Gorgias down, or is it just me?

Gorgias itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Gorgias status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Gorgias status page. HonkWatch also checks websites from 34 cities.

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