by HonkWatch

Is Klavi down in São Tomé and Príncipe?

Klavi has problems

São Tomé and Príncipe No reports in the last hour checked 11 min ago
Partial outage reported by Klavi 2 of 181 parts affected: Pagamentos Automáticos Open Finance (BACEN) / Shopee, Pagamentos Instantâneos Open Finance (BACEN) / Shopee. Going on for 3 d 9 h. Updated 6 Nov, 17:56 UTC, 11 min ago · Official status page
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Reports from people in São Tomé and Príncipe

Last 24 hours · São Tomé and Príncipe · times in UTC

0 reports

No community reports in the last 24 hours from São Tomé and Príncipe. Having trouble? Add your report.

024 00:0006:0012:0018:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 18:07 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in São Tomé and Príncipe

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Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for São Tomé and Príncipe. The report chart above is filtered to São Tomé and Príncipe.

Our own checks of klavi.ai

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Frankfurt: loaded in 664 ms London: loaded in 835 ms Querétaro: loaded in 734 ms Seoul: loaded in 1415 ms New Jersey: loaded in 997 ms Delhi: loaded in 1090 ms New York: loaded in 892 ms Hong Kong: loaded in 1407 ms Warsaw: loaded in 900 ms Lauterbourg: loaded in 955 ms Mumbai: loaded in 1094 ms Toronto: loaded in 723 ms Tokyo: loaded in 1477 ms Atlanta: loaded in 766 ms Madrid: loaded in 663 ms Jakarta: loaded in 1164 ms São Paulo: loaded in 235 ms St. Louis: loaded in 967 ms Seattle: loaded in 1050 ms Portsmouth: loaded in 730 ms Los Angeles: loaded in 1344 ms Sydney: loaded in 1482 ms Singapore: loaded in 1294 ms Melbourne: loaded in 1412 ms Johannesburg: loaded in 1137 ms Bangalore: loaded in 1199 ms Osaka: loaded in 1308 ms Santiago: loaded in 450 ms Tel Aviv: loaded in 1080 ms Dallas: loaded in 865 ms Hamina: loaded in 954 ms Port Louis: loaded in 1924 ms Amsterdam: loaded in 916 ms Doha: loaded in 1261 ms Cape Town: loaded in 1385 ms
  • FrankfurtReachable664 ms, just now
  • LondonReachable835 ms, just now
  • QuerétaroReachable734 ms, just now
  • SeoulReachable1415 ms, just now
  • New JerseyReachable997 ms, just now
  • DelhiReachable1090 ms, just now
  • New YorkReachable892 ms, 1 min ago
  • Hong KongReachable1407 ms, 1 min ago
  • WarsawReachable900 ms, 1 min ago
  • LauterbourgReachable955 ms, 2 min ago
  • MumbaiReachable1094 ms, 3 min ago
  • TorontoReachable723 ms, 3 min ago
  • TokyoReachable1477 ms, 3 min ago
  • AtlantaReachable766 ms, 3 min ago
  • MadridReachable663 ms, 3 min ago
  • JakartaReachable1164 ms, 3 min ago
  • São PauloReachable235 ms, 3 min ago
  • St. LouisReachable967 ms, 3 min ago
  • SeattleReachable1050 ms, 3 min ago
  • PortsmouthReachable730 ms, 3 min ago
  • Los AngelesReachable1344 ms, 3 min ago
  • SydneyReachable1482 ms, 4 min ago
  • SingaporeReachable1294 ms, 5 min ago
  • MelbourneReachable1412 ms, 5 min ago
  • JohannesburgReachable1137 ms, 5 min ago
  • BangaloreReachable1199 ms, 6 min ago
  • OsakaReachable1308 ms, 7 min ago
  • SantiagoReachable450 ms, 7 min ago
  • Tel AvivReachable1080 ms, 7 min ago
  • DallasReachable865 ms, 7 min ago
  • HaminaReachable954 ms, 7 min ago
  • Port LouisReachable1924 ms, 7 min ago
  • AmsterdamReachable916 ms, 7 min ago
  • DohaReachable1261 ms, 7 min ago
  • Cape TownReachable1385 ms, 13 min ago

This is separate from the status page: we request klavi.ai and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Klavi

Klavi

Pagamentos Automáticos Open Finance (BACEN)

  • ShopeePartial outage

Pagamentos Instantâneos Open Finance (BACEN)

  • ShopeePartial outage

179 other parts are working.

Incidents and maintenance

Open incidents

  • Pagamentos instantâneos via Open Finance (BACEN) - [Shopee] em manutenção não programada (investigating) Since 24 Jul 2026, 19:38 UTC. Affects Shopee · Details
  • Pagamentos automáticos via Open Finance (BACEN) - [Shopee] em manutenção não programada (investigating) Since 24 Jul 2026, 19:38 UTC. Affects Shopee · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of klavi.ai that failed (9,588 checks). Shaded: when Klavi's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 00:0006:0012:0018:00 0% of 99 checks failed0% of 113 checks failed0% of 91 checks failed0% of 94 checks failed0% of 102 checks failed0% of 97 checks failed0% of 98 checks failed5% of 94 checks failed0% of 102 checks failed0% of 119 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 103 checks failed0% of 99 checks failed0% of 113 checks failed0% of 103 checks failed0% of 108 checks failed0% of 101 checks failed0% of 99 checks failed0% of 104 checks failed0% of 115 checks failed0% of 106 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 105 checks failed0% of 105 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 102 checks failed0% of 108 checks failed0% of 104 checks failed0% of 99 checks failed0% of 112 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 104 checks failed0% of 93 checks failed0% of 104 checks failed0% of 91 checks failed0% of 116 checks failed0% of 93 checks failed0% of 104 checks failed0% of 98 checks failed0% of 80 checks failed0% of 89 checks failed0% of 113 checks failed0% of 80 checks failed0% of 109 checks failed0% of 99 checks failed0% of 94 checks failed0% of 73 checks failed0% of 95 checks failed0% of 100 checks failed0% of 101 checks failed0% of 89 checks failed0% of 80 checks failed0% of 110 checks failed0% of 104 checks failed0% of 90 checks failed0% of 83 checks failed0% of 62 checks failed0% of 94 checks failed0% of 76 checks failed0% of 93 checks failed0% of 84 checks failed0% of 91 checks failed0% of 98 checks failed0% of 94 checks failed0% of 107 checks failed0% of 106 checks failed0% of 86 checks failed0% of 51 checks failed

Recent problems

3 Nov, 08:40 UTCPartial outagegoing on, 3 d 9 h2 of 181 parts affected: Pagamentos Automáticos Open Finance (BACEN) / Shopee, Pagamentos Instantâneos Open Finance (BACEN) / Shopee
What can I try?

Having trouble with Klavi?

  1. Compare reports from São Tomé and Príncipe and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Klavi down, or is it just me?

Klavi itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Klavi status page and load klavi.ai from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Finance and accounting

See the live outage feed for São Tomé and Príncipe · Find another service