by HonkWatch

Is ETECSA down in Cuba?

No problems reported with ETECSA right now

Cuba No reports in the last hour checked 4 min ago
Our checks can reach the ETECSA website. Updated 6 Nov, 16:29 UTC, 4 min ago · Website checks: these do not test every feature Website reachability does not confirm that sign-in, payments, messaging or the app is working.
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Reports from people in Cuba

Last 24 hours · Cuba · times in UTC

0 reports

No community reports in the last 24 hours from Cuba. Having trouble? Add your report.

024 18:0000:0006:0012:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 16:34 UTC

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What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in Cuba

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HonkWatch can load ETECSA's website for you from several cities and alert you by email, Slack, Discord or Telegram when it stops answering.

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Where this status comes from

Website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Cuba. The report chart above is filtered to Cuba.

Our own checks of etecsa.cu

Every 5 minutes, from our probes

13 of 35 cities can't reach etecsa.cu.

London: loaded in 1166 ms New York: loaded in 983 ms Warsaw: loaded in 1400 ms Madrid: loaded in 1396 ms Lauterbourg: loaded in 2096 ms Los Angeles: loaded in 1508 ms Santiago: loaded in 1142 ms Dallas: loaded in 1646 ms New Jersey: loaded in 1052 ms Atlanta: loaded in 1624 ms Frankfurt: loaded in 1211 ms Mumbai: loaded in 1951 ms Portsmouth: loaded in 1679 ms Bangalore: loaded in 1850 ms Amsterdam: loaded in 3832 ms Singapore: loaded in 1609 ms Osaka: loaded in 1387 ms Sydney: loaded in 2146 ms Cape Town: loaded in 3510 ms Tokyo: loaded in 2437 ms Seattle: loaded in 2113 ms St. Louis: loaded in 1637 ms São Paulo: could not load it (TimeoutError: Check took longer than 20 s) Querétaro: could not load it (TimeoutError: Check took longer than 20 s) Melbourne: could not load it (TimeoutError: Check took longer than 20 s) Hong Kong: could not load it (TimeoutError: Check took longer than 20 s) Tel Aviv: could not load it (TimeoutError: Check took longer than 20 s) Jakarta: could not load it (TimeoutError: Check took longer than 20 s) Toronto: could not load it (TimeoutError: Check took longer than 20 s) Port Louis: could not load it (ConnectionResetError: [Errno 104] Connection reset by peer) Doha: could not load it (TimeoutError: Check took longer than 20 s) Delhi: could not load it (TimeoutError: Check took longer than 20 s) Johannesburg: could not load it (TimeoutError: Check took longer than 20 s) Hamina: could not load it (TimeoutError: Check took longer than 20 s) Seoul: could not load it (TimeoutError: Check took longer than 20 s)
  • LondonReachable1166 ms, just now
  • New YorkReachable983 ms, just now
  • WarsawReachable1400 ms, just now
  • MadridReachable1396 ms, 1 min ago
  • São PauloNo answer within 20 s20000 ms, 1 min ago
  • LauterbourgReachable2096 ms, 1 min ago
  • QuerétaroNo answer within 20 s20000 ms, 1 min ago
  • MelbourneNo answer within 20 s20000 ms, 1 min ago
  • Los AngelesReachable1508 ms, 1 min ago
  • SantiagoReachable1142 ms, 2 min ago
  • Hong KongNo answer within 20 s20000 ms, 2 min ago
  • Tel AvivNo answer within 20 s20000 ms, 2 min ago
  • DallasReachable1646 ms, 2 min ago
  • JakartaNo answer within 20 s20000 ms, 2 min ago
  • New JerseyReachable1052 ms, 3 min ago
  • AtlantaReachable1624 ms, 3 min ago
  • FrankfurtReachable1211 ms, 3 min ago
  • TorontoNo answer within 20 s20001 ms, 3 min ago
  • Port LouisConnection reset by the server1104 ms, 3 min ago
  • MumbaiReachable1951 ms, 4 min ago
  • PortsmouthReachable1679 ms, 5 min ago
  • BangaloreReachable1850 ms, 5 min ago
  • DohaNo answer within 20 s20001 ms, 5 min ago
  • DelhiNo answer within 20 s20000 ms, 5 min ago
  • AmsterdamReachable3832 ms, 6 min ago
  • SingaporeReachable1609 ms, 6 min ago
  • OsakaReachable1387 ms, 7 min ago
  • SydneyReachable2146 ms, 7 min ago
  • Cape TownReachable3510 ms, 7 min ago
  • TokyoReachable2437 ms, 7 min ago
  • JohannesburgNo answer within 20 s20000 ms, 8 min ago
  • HaminaNo answer within 20 s19999 ms, 13 min ago
  • SeoulNo answer within 20 s20000 ms, 13 min ago
  • SeattleReachable2113 ms, 14 min ago
  • St. LouisReachable1637 ms, 14 min ago

We request etecsa.cu and note whether it answers. These automated checks do not sign in or use the app's features.

Available evidence

We check whether its website loads every 5 minutes. This does not test sign-in, payments, calls or every feature of its app or network. We show a website problem when a quarter of the eligible places cannot load it, and an outage when half cannot. Places that normally cannot reach it are excluded. With too few results, we say we cannot tell.

Outage history

No problems recorded since 5 Nov 2026.

Last 9030 days

100.00% of the time without a reported outage, since 5 Nov

Of the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 88 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of etecsa.cu that failed (13,442 checks). Our checks showed no problem in this time. Community reports appear separately above, alongside our checks and provider updates.

0%35%70% 18:0000:0006:0012:00 59% of 205 checks failed59% of 163 checks failed66% of 213 checks failed63% of 174 checks failed62% of 189 checks failed66% of 190 checks failed64% of 177 checks failed62% of 177 checks failed62% of 206 checks failed67% of 205 checks failed69% of 217 checks failed68% of 214 checks failed68% of 212 checks failed68% of 214 checks failed68% of 213 checks failed67% of 212 checks failed70% of 224 checks failed67% of 213 checks failed69% of 216 checks failed70% of 227 checks failed67% of 213 checks failed69% of 218 checks failed65% of 195 checks failed67% of 207 checks failed66% of 197 checks failed67% of 217 checks failed69% of 219 checks failed69% of 221 checks failed68% of 221 checks failed69% of 215 checks failed66% of 208 checks failed70% of 223 checks failed68% of 215 checks failed68% of 210 checks failed69% of 223 checks failed67% of 212 checks failed69% of 222 checks failed68% of 216 checks failed65% of 186 checks failed64% of 200 checks failed65% of 187 checks failed60% of 166 checks failed66% of 213 checks failed65% of 197 checks failed66% of 200 checks failed67% of 208 checks failed65% of 189 checks failed63% of 177 checks failed63% of 167 checks failed61% of 142 checks failed62% of 180 checks failed60% of 156 checks failed60% of 171 checks failed61% of 156 checks failed61% of 133 checks failed56% of 110 checks failed54% of 160 checks failed60% of 126 checks failed58% of 168 checks failed63% of 181 checks failed59% of 138 checks failed56% of 102 checks failed56% of 134 checks failed53% of 135 checks failed59% of 143 checks failed54% of 131 checks failed53% of 88 checks failed40% of 47 checks failed41% of 66 checks failed58% of 141 checks failed57% of 115 checks failed56% of 100 checks failed41% of 73 checks failed62% of 133 checks failed51% of 77 checks failed54% of 108 checks failed52% of 25 checks failed

Recent problems

No problems recorded since 5 Nov 2026.

What can I try?

Having trouble with ETECSA?

  1. Compare reports from Cuba and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is ETECSA down, or is it just me?

Our checks reach ETECSA's website from most of our cities. This does not rule out problems with sign-in, payments, an app or a local network. Check the community reports above and report your experience.

How do we know?

No official status feed is connected for ETECSA. We load etecsa.cu from our probes and note whether it answers. People can report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The website every 5 minutes, day and night. We keep 90 days of available check history: a day we have no reading for shows as "no data yet", never as working.

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See the live outage feed for Cuba · Find another service