by HonkWatch

Is Twilio down in China?

Twilio problems reported by people in China. Check the last 24 hours and tell others what isn't working for you.

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Reports from people in China

Last 24 hours · China · times in UTC

0 reports

No community reports in the last 24 hours from China. This does not prove the service is working. If you have a problem, report it here.

024 18:0000:0006:0012:00

Reports per 15 minutes. A flat chart means no reports, not proof that everything works.

Compare worldwide reports · Other services in China

Provider updates and website checks — worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for China. The report chart above is filtered to China.

Yes, Twilio has a partial outage. 6 of 172 parts affected: CARRIER NETWORK / Voice, North America, CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC and 3 more. Going on for 3 d 6 h. Updated 5 Nov, 15:59 UTC, just now · Official status page

Having trouble with Twilio?

  1. Compare reports from China and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of twilio.com that failed (9,860 checks). Shaded: when Twilio's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed1% of 105 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed1% of 104 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed2% of 106 checks failed0% of 102 checks failed0% of 102 checks failed0% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 97 checks failed0% of 110 checks failed0% of 105 checks failed0% of 105 checks failed0% of 104 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 102 checks failed0% of 108 checks failed2% of 110 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 89 checks failed1% of 88 checks failed0% of 79 checks failed

Where Twilio is affected

From Twilio's own status page

2 places have problems now. Twilio's working places aren't all listed, so only those it names are on the map.

North America: partial outageAsia Pacific: partial outage
  • Asia PacificPartial outage
  • North AmericaPartial outage

Our own checks of twilio.com

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Toronto: loaded in 191 ms Singapore: loaded in 1007 ms Hong Kong: loaded in 924 ms Doha: loaded in 1449 ms Johannesburg: loaded in 994 ms Jakarta: loaded in 1065 ms Atlanta: loaded in 100 ms St. Louis: loaded in 291 ms Tel Aviv: loaded in 660 ms Frankfurt: loaded in 435 ms Mumbai: loaded in 917 ms Bangalore: loaded in 1094 ms Lauterbourg: loaded in 2878 ms Dallas: loaded in 1017 ms Madrid: loaded in 437 ms Delhi: loaded in 1137 ms Cape Town: loaded in 1317 ms Sydney: loaded in 2843 ms Warsaw: loaded in 564 ms Osaka: loaded in 738 ms Seattle: loaded in 291 ms Santiago: loaded in 779 ms Seoul: loaded in 2479 ms Los Angeles: loaded in 469 ms Querétaro: loaded in 381 ms New York: loaded in 977 ms London: loaded in 441 ms Portsmouth: loaded in 404 ms Hamina: loaded in 874 ms Port Louis: loaded in 1748 ms Melbourne: loaded in 907 ms Tokyo: loaded in 2034 ms New Jersey: loaded in 756 ms São Paulo: loaded in 547 ms Amsterdam: loaded in 432 ms
  • TorontoReachable191 ms, just now
  • SingaporeReachable1007 ms, just now
  • Hong KongReachable924 ms, just now
  • DohaReachable1449 ms, just now
  • JohannesburgReachable994 ms, just now
  • JakartaReachable1065 ms, 1 min ago
  • AtlantaReachable100 ms, 1 min ago
  • St. LouisReachable291 ms, 1 min ago
  • Tel AvivReachable660 ms, 1 min ago
  • FrankfurtReachable435 ms, 1 min ago
  • MumbaiReachable917 ms, 1 min ago
  • BangaloreReachable1094 ms, 1 min ago
  • LauterbourgReachable2878 ms, 3 min ago
  • DallasReachable1017 ms, 3 min ago
  • MadridReachable437 ms, 3 min ago
  • DelhiReachable1137 ms, 3 min ago
  • Cape TownReachable1317 ms, 3 min ago
  • SydneyReachable2843 ms, 3 min ago
  • WarsawReachable564 ms, 3 min ago
  • OsakaReachable738 ms, 3 min ago
  • SeattleReachable291 ms, 4 min ago
  • SantiagoReachable779 ms, 4 min ago
  • SeoulReachable2479 ms, 4 min ago
  • Los AngelesReachable469 ms, 5 min ago
  • QuerétaroReachable381 ms, 5 min ago
  • New YorkReachable977 ms, 5 min ago
  • LondonReachable441 ms, 5 min ago
  • PortsmouthReachable404 ms, 5 min ago
  • HaminaReachable874 ms, 5 min ago
  • Port LouisReachable1748 ms, 5 min ago
  • MelbourneReachable907 ms, 6 min ago
  • TokyoReachable2034 ms, 6 min ago
  • New JerseyReachable756 ms, 6 min ago
  • São PauloReachable547 ms, 6 min ago
  • AmsterdamReachable432 ms, 6 min ago

This is separate from the status page: we request twilio.com and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Twilio

Twilio

CARRIER NETWORK

  • Voice, North AmericaDegraded
  • Voice, APACDegraded
  • MMS, APACDegraded
  • Lookup Line Type Intelligence [Legacy API]Degraded
  • SMS, APACMaintenance

PROGRAMMABLE VOICE US1

  • Media Streams US1Degraded

PROGRAMMABLE MESSAGING

  • RCS MessagingDegraded

165 other parts are working.

Incidents and maintenance

Open incidents

  • Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Canada (identified) Since 5 Nov, 14:15 UTC. Affects Voice, North America · Details
  • Voice Call Failures from a Subset of Twilio Phone Numbers to the Philippines (identified) Since 2 Nov, 05:41 UTC. Affects Voice, APAC · Details
  • Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand (identified) Since 12 Oct, 11:53 UTC. Affects Voice, APAC · Details
  • Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (monitoring) Since 28 Oct, 12:14 UTC. Affects Verify Silent Network Auth · Details
  • Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (monitoring) Since 26 Oct, 13:09 UTC. Affects Voice, Europe · Details

Maintenance

  • Russia SMS Carrier Maintenance - Tele2 (now) 2 Nov, 20:00 UTC to 1 Dec, 00:00 UTC. Affects SMS, Europe · Details
  • United States SMS and MMS Carrier Maintenance - T-Mobile (now) 5 Nov, 04:00 UTC to 11 Nov, 13:00 UTC. Affects SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, MMS Short Code, North America · Details
  • Japan SMS Carrier Maintenance - SoftBank Mobile (now) 5 Nov, 15:00 UTC to 5 Nov, 17:00 UTC. Affects SMS, APAC · Details
  • Philippines Account Security Carrier Partner Maintenance - Globe (planned) 5 Nov, 16:00 UTC to 5 Nov, 18:30 UTC. Affects Verify Silent Network Auth · Details
  • United Kingdom Account Security Carrier Partner Maintenance - Vodafone (planned) 5 Nov, 22:30 UTC to 6 Nov, 04:15 UTC. Affects Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes · Details
  • Japan SMS Carrier Maintenance - SoftBank Mobile (planned) 6 Nov, 15:00 UTC to 6 Nov, 17:00 UTC. Affects SMS, APAC · Details
  • Philippines SMS Carrier Maintenance - Globe Telecom (planned) 8 Nov, 19:00 UTC to 8 Nov, 21:00 UTC. Affects SMS, APAC · Details
  • Japan SMS Carrier Maintenance - SoftBank Mobile (planned) 9 Nov, 15:00 UTC to 9 Nov, 17:00 UTC. Affects SMS, APAC · Details
  • United States SMS and MMS Carrier Maintenance - Verizon (planned) 10 Nov, 05:00 UTC to 10 Nov, 10:00 UTC. Affects SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America, MMS Long Code, North America and 6 more · Details
  • Canada SMS Carrier Maintenance - Bell Mobility (planned) 11 Nov, 04:00 UTC to 11 Nov, 11:00 UTC. Affects SMS Long Code, North America, SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America and 1 more · Details

Recent problems

2 Nov, 09:02 UTCPartial outagegoing on, 3 d 6 h6 of 172 parts affected: CARRIER NETWORK / Voice, North America, CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC and 3 more

Alert me when Twilio is down

HonkWatch watches the Twilio status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Twilio down, or is it just me?

Twilio itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Twilio status page and load twilio.com from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 2.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Twilio status page.

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