by HonkWatch

Is Exotel down?

Yes, Exotel has a partial outage. 1 of 47 parts affected: Contact Center — On-Prem (ECC 4.x) / App16. Going on for 4 h 9 min. Updated 3 Nov, 12:21 UTC, 15 min ago · Official status page
Having trouble with Exotel?

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Exotel's status page reported a problem. We don't collect user reports.

0%50%100%

Where Exotel is affected

From Exotel's own status page

All 7 places Exotel lists are working.

India: working (India, Mumbai, Delhi, Pune)United Arab Emirates: working (UAE)Indonesia: working (Indonesia)Saudi Arabia: working (Saudi Arabia) Delhi: workingMumbai: workingPune: working

Places located with GeoNames (CC BY 4.0) and OurAirports; country outlines from Natural Earth.

Parts of Exotel

Exotel Status

Contact Center — On-Prem (ECC 4.x)

  • App16Major outage
  • App1Operational
  • App4Operational
  • App5Operational
  • App8Operational
  • App9Operational
  • App10Operational
  • App11Operational
  • App13Operational
  • App14Operational
  • App15Operational
  • App17Operational
  • App24Operational
  • FusionOperational

Other Clusters

  • IndiaOperational
  • InternationalOperational

Contact Center (ECC)

  • India (IN1)Operational
  • UAE (AE1)Operational
  • Indonesia (ID1)Operational
  • Saudi Arabia (SA1)Operational
  • SpinnyOperational

Incoming Calls

  • KarnatakaOperational
  • Tamil NaduOperational
  • MumbaiOperational
  • DelhiOperational
  • GujaratOperational
  • KeralaOperational
  • Andhra PradeshOperational
  • PuneOperational
  • RajasthanOperational
  • Madhya PradeshOperational
  • West BengalOperational

Outgoing Calls

  • KarnatakaOperational
  • Tamil NaduOperational
  • MumbaiOperational
  • DelhiOperational
  • GujaratOperational
  • Andhra PradeshOperational
  • PuneOperational
  • RajasthanOperational
  • KeralaOperational
  • Madhya PradeshOperational
  • West BengalOperational

Other parts

  • Dashboard (my.exotel.com)Operational
  • Incoming SMSOperational
  • Outgoing SMSOperational
  • WhatsAppOperational

Incidents and maintenance

No open incidents or planned maintenance.

Recent problems

3 Nov, 08:26 UTCPartial outagegoing on, 4 h 9 min1 of 47 parts affected: Contact Center — On-Prem (ECC 4.x) / App16

Alert me when Exotel is down

HonkWatch watches the Exotel status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Exotel down, or is it just me?

Exotel itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Exotel status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Exotel status page. HonkWatch also checks websites from 34 cities.

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