by HonkWatch

Is Bureau down in DR Congo?

Bureau has problems

DR Congo No reports in the last hour checked 14 min ago
Partial outage reported by Bureau 4 of 183 parts affected: Phone Insights / PAN Search - from Phone, Phone Insights / VPA Verification, DigiLocker Verification - Advanced / 4. Get Document Links and 1 more. Going on for 3 d 8 h. Updated 6 Nov, 16:45 UTC, 14 min ago · Official status page
Report a problemFollow community reports
Change country

Reports from people in DR Congo

Last 24 hours · DR Congo · times in UTC

0 reports

No community reports in the last 24 hours from DR Congo. Having trouble? Add your report.

024 18:0000:0006:0012:00

Bars: reports every 15 minutes. Reports alone do not confirm an outage; a flat chart does not prove everything works.

Report totals as of 6 Nov, 16:59 UTC

Report a problem with Bureau

Having trouble? Tap what isn't working. No account needed.

What isn't working?

Anonymous · one report per service per hour. This adds your experience to the chart, without contacting the provider or subscribing you to alerts.

Compare worldwide reports · Other services in DR Congo

Monitor the provider status with HonkWatch

Get monitoring alerts for Bureau

HonkWatch watches the Bureau status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

Free account required. Bureau is selected on the next page. Review the monitor and choose where alerts go. Community reports do not trigger these monitoring alerts.

Start free Log in

Where this status comes from

Provider updates and website checks — Worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for DR Congo. The report chart above is filtered to DR Congo.

Our own checks of bureau.id

Every 5 minutes, from our probes

Our checks from 34 cities: all fine.

Osaka: loaded in 117 ms Querétaro: loaded in 361 ms Madrid: loaded in 128 ms Atlanta: loaded in 123 ms New York: loaded in 100 ms Singapore: loaded in 81 ms São Paulo: loaded in 77 ms Frankfurt: loaded in 76 ms St. Louis: loaded in 605 ms Tel Aviv: loaded in 311 ms Los Angeles: loaded in 220 ms Mumbai: loaded in 89 ms Delhi: loaded in 158 ms Seoul: loaded in 80 ms Toronto: loaded in 102 ms Warsaw: loaded in 128 ms Cape Town: loaded in 101 ms Port Louis: loaded in 380 ms Tokyo: loaded in 109 ms Dallas: loaded in 232 ms London: loaded in 120 ms Portsmouth: loaded in 111 ms Amsterdam: loaded in 104 ms Lauterbourg: loaded in 146 ms Sydney: loaded in 85 ms Seattle: loaded in 142 ms New Jersey: loaded in 185 ms Johannesburg: loaded in 201 ms Doha: loaded in 236 ms Jakarta: loaded in 130 ms Hamina: loaded in 251 ms Hong Kong: loaded in 296 ms Santiago: loaded in 284 ms Melbourne: loaded in 109 ms
  • OsakaReachable117 ms, just now
  • QuerétaroReachable361 ms, just now
  • MadridReachable128 ms, just now
  • AtlantaReachable123 ms, 1 min ago
  • New YorkReachable100 ms, 2 min ago
  • SingaporeReachable81 ms, 2 min ago
  • São PauloReachable77 ms, 2 min ago
  • FrankfurtReachable76 ms, 2 min ago
  • St. LouisReachable605 ms, 3 min ago
  • Tel AvivReachable311 ms, 3 min ago
  • Los AngelesReachable220 ms, 5 min ago
  • MumbaiReachable89 ms, 6 min ago
  • DelhiReachable158 ms, 6 min ago
  • SeoulReachable80 ms, 6 min ago
  • TorontoReachable102 ms, 6 min ago
  • WarsawReachable128 ms, 6 min ago
  • Cape TownReachable101 ms, 6 min ago
  • Port LouisReachable380 ms, 7 min ago
  • TokyoReachable109 ms, 7 min ago
  • DallasReachable232 ms, 7 min ago
  • LondonReachable120 ms, 7 min ago
  • PortsmouthReachable111 ms, 7 min ago
  • AmsterdamReachable104 ms, 7 min ago
  • LauterbourgReachable146 ms, 7 min ago
  • SydneyReachable85 ms, 8 min ago
  • SeattleReachable142 ms, 8 min ago
  • New JerseyReachable185 ms, 8 min ago
  • JohannesburgReachable201 ms, 8 min ago
  • DohaReachable236 ms, 8 min ago
  • JakartaReachable130 ms, 8 min ago
  • HaminaReachable251 ms, 8 min ago
  • Hong KongReachable296 ms, 8 min ago
  • SantiagoReachable284 ms, 10 min ago
  • MelbourneReachable109 ms, 12 min ago
  • BangaloreReachable139 ms, 16 min ago

This is separate from the status page: we request bureau.id and note whether it answers. These automated checks do not sign in or use the app's features.

Parts of Bureau

Phone Insights

  • VPA VerificationMajor outage
  • PAN Search - from PhoneDegraded

Aadhaar Offline KYC (OKYC)

  • Aadhaar OKYC - Send OTPMajor outage

DigiLocker Verification - Advanced

  • 4. Get Document LinksDegraded

179 other parts are working.

Incidents and maintenance

Open incidents

  • VPA Verification (investigating) Since 6 Nov, 15:22 UTC. Affects VPA Verification · Details
  • Aadhaar OKYC Send OTP (investigating) Since 23 Sep 2026, 20:17 UTC. Affects Aadhaar OKYC - Send OTP · Details
  • PAN Search - from Phone (investigating) Since 23 Oct, 22:37 UTC. Affects PAN Search - from Phone · Details
  • DigiLocker - All Documents - 4. Get Document Links (investigating) Since 13 Sep 2026, 17:22 UTC. Affects 4. Get Document Links · Details
Outage history

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 4 had a partial or major outage, 0 had maintenance only and 86 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of bureau.id that failed (9,628 checks). Shaded: when Bureau's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 95 checks failed0% of 108 checks failed0% of 105 checks failed0% of 103 checks failed0% of 89 checks failed0% of 98 checks failed0% of 102 checks failed0% of 105 checks failed0% of 94 checks failed0% of 97 checks failed0% of 107 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 103 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 99 checks failed0% of 109 checks failed0% of 94 checks failed0% of 106 checks failed0% of 103 checks failed0% of 101 checks failed0% of 101 checks failed0% of 80 checks failed0% of 85 checks failed0% of 105 checks failed0% of 87 checks failed0% of 109 checks failed0% of 102 checks failed0% of 97 checks failed0% of 70 checks failed0% of 88 checks failed0% of 94 checks failed0% of 97 checks failed0% of 86 checks failed0% of 86 checks failed0% of 99 checks failed0% of 102 checks failed0% of 99 checks failed0% of 78 checks failed0% of 72 checks failed0% of 111 checks failed0% of 85 checks failed0% of 95 checks failed0% of 71 checks failed0% of 84 checks failed0% of 61 checks failed

Recent problems

3 Nov, 08:38 UTCPartial outagegoing on, 3 d 8 h4 of 183 parts affected: Phone Insights / PAN Search - from Phone, Phone Insights / VPA Verification, DigiLocker Verification - Advanced / 4. Get Document Links and 1 more
What can I try?

Having trouble with Bureau?

  1. Compare reports from DR Congo and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Questions about these results

Questions

Is Bureau down, or is it just me?

Bureau itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Bureau status page and load bureau.id from our own probes in several cities. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 15 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

More in Identity and login

See the live outage feed for DR Congo · Find another service