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Is Illumina down in United Arab Emirates?

Illumina problems reported by people in United Arab Emirates. Check the last 24 hours and tell others what isn't working for you.

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What isn't working?

One report per service per hour. Reports are anonymous; your IP address is not stored in the report.

Reports from people in United Arab Emirates

Last 24 hours · United Arab Emirates · times in UTC

0 reports

No community reports in the last 24 hours from United Arab Emirates. This does not prove the service is working. If you have a problem, report it here.

024 18:0000:0006:0012:00

Reports per 15 minutes. A flat chart means no reports, not proof that everything works.

Compare worldwide reports · Other services in United Arab Emirates

Provider updates and website checks — worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for United Arab Emirates. The report chart above is filtered to United Arab Emirates.

Yes, Illumina has a partial outage. 2 of 55 parts affected: UAE / Basespace Sequence Hub - Abu Dhabi, UAE / Illumina BioInsight Platform Core - Abu Dhabi. Going on for 2 d 7 h. Updated 5 Nov, 15:55 UTC, 2 min ago · Official status page

Having trouble with Illumina?

  1. Compare reports from United Arab Emirates and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 3 had a partial or major outage, 0 had maintenance only and 87 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Illumina's status page reported a problem. Community reports appear separately above, alongside our checks and provider updates.

0%50%100%

Where Illumina is affected

From Illumina's own status page

1 of the 13 places Illumina lists has a problem now.

Canada: working (Canada)Australia: working (Sydney)Germany: working (Frankfurt am Main)United Kingdom: working (London)Japan: working (Tokyo)India: working (Mumbai)Israel: working (Tel Aviv)South Korea: working (Seoul)Indonesia: working (Jakarta)United Arab Emirates: major outage (Abu Dhabi) US West: workingUS East: working London: workingFrankfurt am Main: workingSeoul: workingTokyo: workingTel Aviv: workingMumbai: workingSingapore: workingJakarta: workingSydney: workingAbu Dhabi: major outage
  • Abu DhabiMajor outage

Parts of Illumina

Illumina Cloud Products

UAE

  • Basespace Sequence Hub - Abu DhabiMajor outage
  • Illumina BioInsight Platform Core - Abu DhabiMajor outage
  • Dragen Apps and Content - Abu DhabiOperational

USA

  • Basespace Sequence Hub - US EastOperational
  • Illumina BioInsight Platform Core - US EastOperational
  • Illumina Connected Insights - US EastOperational
  • Dragen Apps and Content - US EastOperational
  • Illumina Connected Multiomics - US EastOperational
  • Illumina BioInsight Platform Core - US WestOperational
  • Basespace Sequence Hub - US WestOperational

Canada

  • Basespace Sequence Hub - CanadaOperational
  • Illumina BioInsight Platform Core - CanadaOperational
  • Illumina Connected Insights - CanadaOperational
  • Dragen Apps and Content - CanadaOperational
  • Illumina Connected Multiomics - CanadaOperational

Australia

  • Basespace Sequence Hub - SydneyOperational
  • Illumina BioInsight Platform Core - SydneyOperational
  • Illumina Connected Insights - SydneyOperational
  • Dragen Apps and Content - SydneyOperational
  • Illumina Connected Multiomics - SydneyOperational

Germany

  • Basespace Sequence Hub - FrankfurtOperational
  • Illumina BioInsight Platform Core - FrankfurtOperational
  • Illumina Connected Insights - FrankfurtOperational
  • TruSight Software Suite - FrankfurtOperational
  • Dragen Apps and Content - FrankfurtOperational
  • Illumina Connected Multiomics - FrankfurtOperational

United Kingdom

  • Basespace Sequence Hub - LondonOperational
  • Illumina BioInsight Platform Core - LondonOperational
  • Illumina Connected Insights - LondonOperational
  • Dragen Apps and Content - LondonOperational
  • Illumina Connected Multiomics - LondonOperational

Japan

  • Basespace Sequence Hub - TokyoOperational
  • Illumina BioInsight Platform Core - TokyoOperational
  • Dragen Apps and Content - TokyoOperational

Singapore

  • Basespace Sequence Hub - SingaporeOperational
  • Illumina BioInsight Platform Core - SingaporeOperational
  • Dragen Apps and Content - SingaporeOperational
  • Illumina Connected Multiomics - SingaporeOperational

India

  • Basespace Sequence Hub - MumbaiOperational
  • Illumina BioInsight Platform Core - MumbaiOperational
  • Dragen Apps and Content - MumbaiOperational

Israel

  • Basespace Sequence Hub - Tel AvivOperational
  • Illumina BioInsight Platform Core - Tel AvivOperational
  • Dragen Apps and Content - Tel AvivOperational

South Korea

  • Basespace Sequence Hub - SeoulOperational
  • Illumina BioInsight Platform Core - SeoulOperational
  • Illumina Connected Insights - SeoulOperational
  • Dragen Apps and Content - SeoulOperational
  • Illumina Connected Multiomics - SeoulOperational

Indonesia

  • Basespace Sequence Hub - JakartaOperational
  • Illumina BioInsight Platform Core - JakartaOperational
  • Dragen Apps and Content - JakartaOperational

Global

  • Dragen Cloud License ServiceOperational
  • Dragen Server License ServiceOperational
  • Dragen Apps and Content - GlobalOperational

Incidents and maintenance

Open incidents

  • AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub (identified) Since 1 Mar 2026, 19:28 UTC. Affects Basespace Sequence Hub - Abu Dhabi, Illumina BioInsight Platform Core - Abu Dhabi · Details

Recent problems

3 Nov, 08:27 UTCPartial outagegoing on, 2 d 7 h2 of 55 parts affected: UAE / Basespace Sequence Hub - Abu Dhabi, UAE / Illumina BioInsight Platform Core - Abu Dhabi

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Questions

Is Illumina down, or is it just me?

Illumina itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Illumina status page. People can also report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Illumina status page.

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