Is Utilita down?
Last 9030 days
100.00% of the time without a reported outage, since 3 NovOf the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Parts of Utilita
Utilita Status PagePayments
- SMETS1 Smart MetersOperational
- SMETS1 (DCC Enrolled) Smart MetersOperational
- SMETS2 Smart MetersOperational
- Guest PaymentsOperational
- PayPoint - In Store PaymentsOperational
- PayPoint - IVR Top-up Phone LineOperational
- PayZone - In Store PaymentsOperational
- Open BankingOperational
Contact Centre
- Telephone LinesOperational
- ChatbotOperational
My Utilita
- AppOperational
- Power-up FunctionalityOperational
- Web PortalOperational
Websites
- Utilita.co.ukOperational
- join.utilita.co.ukOperational
Other parts
- Smart Meter InstallationsOperational
- Smart Metering NetworkOperational
Incidents and maintenance
Maintenance
- Scheduled maintenance for 4 November 2026 (planned) 4 Nov, 19:30 UTC to 5 Nov, 03:00 UTC. Affects SMETS1 Smart Meters, App, Utilita.co.uk, Power-up Functionality and 10 more · Details
Recent problems
No problems recorded since 3 Nov 2026.
Alert me when Utilita is down
HonkWatch watches the Utilita status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.
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Questions
Is Utilita down, or is it just me?
The Utilita status page reports no problem. If it isn't working for you, the cause is more likely near you: your network, your browser, or a problem only in your area. Try another network or device.
How do we know?
We read the official Utilita status page. We don't guess from social media posts or reports.
How often do we check?
The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Official status from the Utilita status page. HonkWatch also checks websites from 34 cities.