by HonkWatch

Is SendGrid down?

Yes, SendGrid has a partial outage. 8 of 172 parts affected: TWILIO PLATFORM / Billing, CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC and 5 more. Going on for 8 h 25 min. Updated 2 Nov, 17:23 UTC, 5 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Our own checks of sendgrid.com

Every 5 minutes, from our probes

Our checks from 9 cities: all fine.

  • JohannesburgReachable4105 ms, 1 min ago
  • MelbourneReachable2738 ms, 1 min ago
  • Tel AvivReachable995 ms, 1 min ago
  • TokyoReachable2400 ms, 6 min ago
  • São PauloReachable1611 ms, 6 min ago
  • SeattleReachable449 ms, 6 min ago
  • MumbaiReachable2276 ms, 11 min ago
  • New YorkReachable598 ms, 11 min ago
  • HaminaReachable849 ms, 11 min ago
  • SydneyReachable2352 ms, 16 min ago
  • New JerseyReachable558 ms, 16 min ago
  • Hong KongReachable2216 ms, 16 min ago
  • Los AngelesReachable1150 ms, 21 min ago
  • Cape TownReachable2082 ms, 21 min ago
  • DohaReachable1780 ms, 21 min ago
  • DallasReachable6082 ms, 26 min ago
  • LauterbourgReachable421 ms, 26 min ago
  • DelhiReachable2445 ms, 26 min ago
  • SingaporeReachable2443 ms, 31 min ago
  • JakartaReachable2177 ms, 31 min ago
  • TorontoReachable333 ms, 31 min ago
  • SeoulReachable2587 ms, 36 min ago
  • St. LouisReachable412 ms, 36 min ago
  • PortsmouthReachable534 ms, 36 min ago

This is separate from the status page: we load sendgrid.com the way a visitor would and note whether it answers.

Parts of SendGrid

Twilio

TWILIO PLATFORM

  • BillingDegraded

CARRIER NETWORK

  • Voice, APACDegraded
  • MMS, APACDegraded
  • Voice, EuropeDegraded
  • SMS, EuropeDegraded
  • Verify Silent Network AuthDegraded
  • Lookup Line Type Intelligence [Legacy API]Degraded
  • SMS, APACMaintenance

PROGRAMMABLE MESSAGING

  • RCS MessagingDegraded

163 other parts are working.

Incidents and maintenance

Open incidents

  • Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (identified) Since 2 Nov, 06:54 UTC. Affects Verify Silent Network Auth · Details
  • SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (identified) Since 2 Nov, 15:32 UTC. Affects SMS, Europe · Details
  • Some Customers May Have Incorrect Balances Reflected on Their Account (investigating) Since 2 Nov, 16:37 UTC. Affects Billing · Details
  • Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (monitoring) Since 28 Oct, 12:14 UTC. Affects Verify Silent Network Auth · Details
  • Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (identified) Since 26 Oct, 13:09 UTC. Affects Voice, Europe · Details
  • Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (identified) Since 2 Nov, 05:41 UTC. Affects Voice, APAC · Details
  • Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand (identified) Since 12 Oct, 11:53 UTC. Affects Voice, APAC · Details
  • MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (monitoring) Since 27 Oct, 21:31 UTC. Affects MMS Long Code, North America, MMS Long Code, North America · Details

Maintenance

  • Singapore SMS Carrier Maintenance - Singtel (now) 2 Nov, 17:00 UTC to 2 Nov, 22:00 UTC. Affects SMS, APAC · Details
  • Multiple Destination SMS Carrier Partner Maintenance (planned) 2 Nov, 19:00 UTC to 3 Nov, 01:01 UTC. Affects SMS, Latin America, SMS, APAC, SMS, Middle East & Africa · Details
  • Russia SMS Carrier Maintenance - MegaFon (planned) 2 Nov, 20:00 UTC to 3 Nov, 00:00 UTC. Affects SMS, Europe · Details
  • Russia SMS Carrier Maintenance - Tele2 (planned) 2 Nov, 20:00 UTC to 1 Dec, 00:00 UTC. Affects SMS, Europe · Details
  • Qatar SMS Carrier Maintenance - Vodafone (planned) 2 Nov, 21:00 UTC to 3 Nov, 03:00 UTC. Affects SMS, Middle East & Africa · Details
  • Mali SMS Carrier Maintenance - Orange (planned) 2 Nov, 23:00 UTC to 3 Nov, 04:00 UTC. Affects SMS, Middle East & Africa · Details
  • Mexico SMS Carrier Maintenance - AT&T (planned) 3 Nov, 06:00 UTC to 3 Nov, 12:00 UTC. Affects SMS, Latin America · Details
  • United States SMS Carrier Partner Maintenance (planned) 3 Nov, 08:00 UTC to 3 Nov, 09:00 UTC. Affects SMS Short Code, North America · Details
  • Malaysia SMS Carrier Maintenance - Celcom and DiGi (planned) 3 Nov, 18:00 UTC to 3 Nov, 22:00 UTC. Affects SMS, APAC · Details
  • Malaysia SMS Carrier Maintenance - Celcom (planned) 3 Nov, 18:00 UTC to 3 Nov, 19:45 UTC. Affects SMS, APAC · Details

Recent problems

2 Nov, 09:04 UTCPartial outagegoing on, 8 h 25 min8 of 172 parts affected: TWILIO PLATFORM / Billing, CARRIER NETWORK / Voice, APAC, CARRIER NETWORK / MMS, APAC and 5 more

Alert me when SendGrid is down

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Questions

Is SendGrid down, or is it just me?

SendGrid itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official SendGrid status page and load sendgrid.com from our own probes in several cities. We don't guess from social media posts or reports.

How often do we check?

The status page every 7.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the SendGrid status page. HonkWatch also checks websites from 24 cities.

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