Is Kore.ai down?

Kore.ai has planned maintenance. Maintenance on Artemis - EU, Artemis - UAE. Updated 2 Nov, 21:48 UTC, 8 min ago · Official status page No problems recorded since 2 Nov 2026.

Last 9030 days

100.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 0 had a partial or major outage, 1 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Parts of Kore.ai

Kore.ai Inc

Artemis - EUMaintenance
Artemis - UAEMaintenance
Region - USAOperational
Region - Europe (London)Operational
Region - Europe (Frankfurt)Operational
Region - Middle East (UAE)Operational
Region - KSAOperational
Region - IndiaOperational
Region - SingaporeOperational
Region-JapanOperational
Region - APAC (Syndey)Operational
SmartAssist - USAOperational
SmartAssist - Europe ( London)Operational
SmartAssist - Europe (Frankfurt)Operational
SmartAssist - IndiaOperational
SmartAssist - JapanOperational
SmartAssist - APAC (Syndey)Operational
SearchAssist - USAOperational
SearchAssist - Europe (Frankfurt)Operational
SearchAssist - Middle East (UAE)Operational
SearchAssist - JapanOperational
SearchAssist - APAC ( Sydney)Operational
Artemis - USAOperational
Artemis - DEOperational
Artemis - INDOperational
Artemis - JPOperational
Artemis - AUOperational
Artemis - SGOperational
Agent Platform - USAOperational
Agent Platform - Europe (Frankfurt)Operational
Agent Platform - JapanOperational
AI for Process (AI4P) - USAOperational
AI for Work - USAOperational
AI For RetailOperational
Bot Channels - In all RegionsOperational
Third-party services we useOperational
Region - US CentralOperational

Incidents and maintenance

Open incidents

XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - UAE Region (scheduled) Since 4 Nov, 01:30 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - KSA Region (scheduled) Since 4 Nov, 03:30 UTC · Details
[AGENT PLATFORM] v1.8.13 Release - JP Region (scheduled) Since 4 Nov, 12:30 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - SG Region (scheduled) Since 4 Nov, 12:30 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - JP Region (scheduled) Since 4 Nov, 12:30 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - AU Region (completed) Since 2 Nov, 13:30 UTC · Details
[AGENT PLATFORM] v1.8.13 Release - DE Region (completed) Since 2 Nov, 02:30 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - DE Region (completed) Since 2 Nov, 02:00 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - IND Region (completed) Since 1 Nov, 14:30 UTC · Details
XO Platform Release (10.31.0/11.30.0) /XO Contact Center (v3.30.0) - US Azure Region (completed) Since 1 Nov, 04:30 UTC · Details