Is Help Scout down?
Last 9030 days
100.00% of the time without a reported outage, since 2 NovOf the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.
No problems Partial outage Major outage Maintenance No data yet
Parts of Help Scout
Help Scout- Web AppOperational
- Docs SitesOperational
- BeaconOperational
- Mobile AppsOperational
- Email ProcessingOperational
- Mailbox counts, folders, reports, search resultsOperational
- Marketing SiteOperational
Public APIs
- Inbox APIOperational
- Docs APIOperational
AI Services
- AI DraftsOperational
- AI AnswersOperational
- AI SummarizeOperational
- AI AssistOperational
Incidents and maintenance
No open incidents or planned maintenance.
Recent problems
No problems recorded since 2 Nov 2026.
Alert me when Help Scout is down
HonkWatch watches the Help Scout status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.
More in Customer support
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- TeamViewer maintenance
- Working: AnyDesk
- Working: AskNicely
- Working: Assembled
- Working: Atera
- Working: Balto
Questions
Is Help Scout down, or is it just me?
The Help Scout status page reports no problem. If it isn't working for you, the cause is more likely near you: your network, your browser, or a problem only in your area. Try another network or device.
How do we know?
We read the official Help Scout status page. We don't guess from social media posts or reports.
How often do we check?
The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.
Official status from the Help Scout status page. HonkWatch also checks websites from 24 cities.