by HonkWatch

Is Safaricom down in Kenya?

Safaricom problems reported by people in Kenya. Check the last 24 hours and tell others what isn't working for you.

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What isn't working?

One report per service per hour. Reports are anonymous; your IP address is not stored in the report.

Reports from people in Kenya

Last 24 hours · Kenya · times in UTC

0 reports

No community reports in the last 24 hours from Kenya. This does not prove the service is working. If you have a problem, report it here.

024 18:0000:0006:0012:00

Reports per 15 minutes. A flat chart means no reports, not proof that everything works.

Compare worldwide reports · Other services in Kenya

Website checks — worldwide

The evidence below covers the provider and our available checks. It is not a separate verdict for Kenya. The report chart above is filtered to Kenya.

Our checks can reach the Safaricom website. Updated 5 Nov, 16:12 UTC, 7 min ago · Website checks: these do not test every feature Website reachability does not confirm that sign-in, payments, messaging or the app is working. No problems recorded since 4 Nov 2026.

Having trouble with Safaricom?

  1. Compare reports from Kenya and check the latest update above. A quiet chart does not rule out a new or local problem.
  2. Try the service on another device or switch between WiFi and mobile data, if available. If other sites also fail, check your internet provider.
  3. Report a problem with the feature that is failing and the country where you are affected. Submit once; your report appears in the chart.

Reports describe people's experiences. One report alone does not confirm an outage.

Last 9030 days

100.00% of the time without a reported outage, since 4 Nov

Of the last 90 days, 0 had a partial or major outage, 0 had maintenance only and 88 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Bars: the share of our own checks of safaricom.co.ke that failed (9,826 checks). Our checks showed no problem in this time. Community reports appear separately above, alongside our checks and provider updates.

0%5%10% 18:0000:0006:0012:00 1% of 105 checks failed0% of 102 checks failed0% of 102 checks failed1% of 105 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed1% of 105 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed1% of 105 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 102 checks failed0% of 106 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 105 checks failed0% of 100 checks failed0% of 83 checks failed0% of 103 checks failed0% of 105 checks failed0% of 35 checks failed

Our own checks of safaricom.co.ke

Every 5 minutes, from our probes

Our checks from 35 cities: all fine.

Doha: loaded in 812 ms Amsterdam: loaded in 509 ms Tokyo: loaded in 1314 ms New Jersey: loaded in 582 ms Bangalore: loaded in 1428 ms Hamina: loaded in 733 ms Seoul: loaded in 1266 ms Johannesburg: loaded in 1001 ms Mumbai: loaded in 1357 ms St. Louis: loaded in 340 ms São Paulo: loaded in 808 ms Seattle: loaded in 468 ms Osaka: loaded in 1092 ms Melbourne: loaded in 1068 ms Port Louis: loaded in 1286 ms Santiago: loaded in 635 ms Delhi: loaded in 1040 ms Hong Kong: loaded in 1058 ms London: loaded in 532 ms Singapore: loaded in 954 ms Portsmouth: loaded in 3511 ms Frankfurt: loaded in 776 ms Tel Aviv: loaded in 612 ms Atlanta: loaded in 360 ms Los Angeles: loaded in 255 ms Lauterbourg: loaded in 2606 ms Querétaro: loaded in 585 ms New York: loaded in 5021 ms Dallas: loaded in 716 ms Cape Town: loaded in 1028 ms Toronto: loaded in 296 ms Madrid: loaded in 380 ms Warsaw: loaded in 420 ms Jakarta: loaded in 1223 ms Sydney: loaded in 2675 ms
  • DohaReachable812 ms, just now
  • AmsterdamReachable509 ms, just now
  • TokyoReachable1314 ms, just now
  • New JerseyReachable582 ms, 2 min ago
  • BangaloreReachable1428 ms, 2 min ago
  • HaminaReachable733 ms, 2 min ago
  • SeoulReachable1266 ms, 2 min ago
  • JohannesburgReachable1001 ms, 2 min ago
  • MumbaiReachable1357 ms, 2 min ago
  • St. LouisReachable340 ms, 2 min ago
  • São PauloReachable808 ms, 2 min ago
  • SeattleReachable468 ms, 2 min ago
  • OsakaReachable1092 ms, 3 min ago
  • MelbourneReachable1068 ms, 3 min ago
  • Port LouisReachable1286 ms, 3 min ago
  • SantiagoReachable635 ms, 3 min ago
  • DelhiReachable1040 ms, 3 min ago
  • Hong KongReachable1058 ms, 3 min ago
  • LondonReachable532 ms, 3 min ago
  • SingaporeReachable954 ms, 3 min ago
  • PortsmouthReachable3511 ms, 3 min ago
  • FrankfurtReachable776 ms, 3 min ago
  • Tel AvivReachable612 ms, 3 min ago
  • AtlantaReachable360 ms, 3 min ago
  • Los AngelesReachable255 ms, 3 min ago
  • LauterbourgReachable2606 ms, 3 min ago
  • QuerétaroReachable585 ms, 3 min ago
  • New YorkReachable5021 ms, 3 min ago
  • DallasReachable716 ms, 3 min ago
  • Cape TownReachable1028 ms, 4 min ago
  • TorontoReachable296 ms, 4 min ago
  • MadridReachable380 ms, 4 min ago
  • WarsawReachable420 ms, 4 min ago
  • JakartaReachable1223 ms, 4 min ago
  • SydneyReachable2675 ms, 4 min ago

We request safaricom.co.ke and note whether it answers. These automated checks do not sign in or use the app's features.

Available evidence

We check whether its website loads every 5 minutes. This does not test sign-in, payments, calls or every feature of its app or network. We show a website problem when a quarter of the eligible places cannot load it, and an outage when half cannot. Places that normally cannot reach it are excluded. With too few results, we say we cannot tell.

Recent problems

No problems recorded since 4 Nov 2026.

Alert me when Safaricom is down

HonkWatch can load Safaricom's website for you from several cities and alert you by email, Slack, Discord or Telegram when it stops answering.

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Questions

Is Safaricom down, or is it just me?

Our checks reach Safaricom's website from most of our cities. This does not rule out problems with sign-in, payments, an app or a local network. Check the community reports above and report your experience.

How do we know?

No official status feed is connected for Safaricom. We load safaricom.co.ke from our probes and note whether it answers. People can report problems here. Their reports appear separately and may reveal issues before a provider update.

How often do we check?

The website every 5 minutes, day and night. We keep 90 days of available check history: a day we have no reading for shows as "no data yet", never as working.

Our own checks of the Safaricom website.

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