by HonkWatch

Is Bestnotes down?

Yes, Bestnotes has a partial outage. 1 of 17 parts affected: BestNotes Services / Appointment Reminder Services. Going on for 3 h 24 min. Updated 3 Nov, 11:53 UTC, just now · Official status page
Having trouble with Bestnotes?

Last 9030 days

0.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Last 24 hours

Every 15 minutes, hours in UTC

Shaded: when Bestnotes's status page reported a problem. We don't collect user reports.

0%50%100%

Parts of Bestnotes

BestNotes Services

  • Appointment Reminder ServicesDegraded
  • Email ServicesOperational
  • BestNotes Telehealth ServicesOperational

Other parts

  • BestNotes Fresh EditionOperational
  • BestNotes Classic EditionOperational
  • BestNotes Classic APIOperational

ScriptSure ePrescribe (Fresh edition)

  • ScriptSure → 3rd Party Service (ID.me)Operational
  • ScriptSure → ScriptSure ApplicationOperational
  • ScriptSure → AWS ServicesOperational

DrFirst ePrescribe (Classic edition)

  • DrFirst → Medication History (MedHx)Operational
  • DrFirst → Third-Party Vendor Services → EPCS IDP (Experian/ID.me)Operational
  • DrFirst → Total Benefits (Provider Solutions) → Electronic Prior Authorization (ePA)Operational
  • DrFirst → InfinIDOperational
  • DrFirst → Prescription Engagement (RxInform)Operational
  • DrFirst → Electronic Prescribing for Controlled Substances (EPCS)Operational

DrFirst → ePrescribe Desktop (Rcopia)

  • DrFirst → E-Prescribing Desktop (Rcopia) → E-Prescribing Desktop Region 1 (Rcopia)Operational
  • DrFirst → E-Prescribing Desktop (Rcopia) → E-Prescribing Desktop Region 3 (Rcopia)Operational

Incidents and maintenance

Open incidents

  • RateQueue Host Down Did Not Recover (identified) Since 3 Nov, 02:14 UTC. Affects Appointment Reminder Services · Details
  • RateQueue Host Down Did Not Recover (identified) Since 3 Nov, 02:14 UTC. Affects Appointment Reminder Services · Details

Maintenance

  • DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET (planned) 6 Nov, 00:00 UTC to 6 Nov, 01:00 UTC. Affects DrFirst → Prescription Engagement (RxInform), DrFirst → ePrescribe Desktop (Rcopia) · Details

Recent problems

3 Nov, 08:30 UTCPartial outagegoing on, 3 h 24 min1 of 17 parts affected: BestNotes Services / Appointment Reminder Services

Alert me when Bestnotes is down

HonkWatch watches the Bestnotes status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Bestnotes down, or is it just me?

Bestnotes itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Bestnotes status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Bestnotes status page. HonkWatch also checks websites from 34 cities.

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