by HonkWatch

Is 1E down?

1E has planned maintenance. Maintenance: DEX On-prem Service Pack : 9.2 SP1. Updated 3 Nov, 10:31 UTC, 6 min ago · Official status page No problems recorded since 3 Nov 2026.

Last 9030 days

100.00% of the time without a reported outage, since 3 Nov

Of the last 90 days, 0 had a partial or major outage, 1 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Where 1E is affected

From 1E's own status page

All 9 places 1E lists are working.

Ireland (North Europe): working Netherlands (West Europe): working London (UK South): working Western Europe: working Washington (West US 2): working Toronto (Canada Central): working US East: working California (West US): working Virginia (East US): working

Places located with GeoNames (CC BY 4.0) and OurAirports.

Parts of 1E

TeamViewer
  • TeamViewer ServicesOperational
  • Management ConsoleOperational
  • APIOperational
  • IoTOperational
  • WebsiteOperational
  • TeamViewer CommunityOperational
  • Customer PortalOperational
  • Phone SystemOperational
  • TeamViewer TicketsystemOperational

Remote Management

  • Monitoring & Asset ManagementOperational
  • BackupOperational
  • Endpoint ProtectionOperational

TeamViewer AI

  • TeamViewer AIOperational

DEX Platform and Solutions

  • DEX FederalOperational
  • DEX Platform – UK South 1Operational
  • DEX Platform – North Europe 1Operational
  • DEX Platform – West Europe 1Operational
  • DEX Platform – East US 1Operational
  • DEX Platform – West US 1Operational
  • DEX Platform – West US 2Operational
  • DEX Platform – Canada Central 1Operational
  • DEX Solutions – EU West 1Operational
  • DEX Solutions – US East 1Operational
  • DEX Solutions – CA Central 1Operational
  • DEX Solutions West US 2Operational
  • 1E Client UpdatesOperational
  • DEX On Premises Platform UpdatesOperational

Incidents and maintenance

Maintenance

  • DEX On-prem Service Pack : 9.2 SP1 (now) 27 Oct, 14:00 UTC to 3 Nov, 14:00 UTC. Affects DEX On Premises Platform Updates · Details
  • DEX Solutions 26.11 Upgrade | CA Central 1 (planned) 3 Nov, 13:00 UTC to 3 Nov, 15:00 UTC. Affects DEX Solutions – CA Central 1 · Details
  • DEX Platform 26.11 Upgrade | North Europe 1 (planned) 3 Nov, 16:00 UTC to 3 Nov, 19:00 UTC. Affects DEX Platform – North Europe 1 · Details
  • DEX Platform 26.11 Upgrade | West US 1 (planned) 4 Nov, 09:00 UTC to 4 Nov, 12:00 UTC. Affects DEX Platform – West US 1 · Details
  • DEX Platform 26.11 Upgrade | UK South 1 (planned) 4 Nov, 19:00 UTC to 4 Nov, 22:00 UTC. Affects DEX Platform – UK South 1 · Details
  • DEX Platform 26.11 Upgrade | West US 2 (planned) 5 Nov, 08:00 UTC to 5 Nov, 11:00 UTC. Affects DEX Platform – West US 2 · Details
  • DEX Platform 26.11 Upgrade | East US 1 (planned) 5 Nov, 09:00 UTC to 5 Nov, 12:00 UTC. Affects DEX Platform – East US 1 · Details
  • DEX Solutions 26.11 Upgrade | US East 1 (planned) 5 Nov, 12:00 UTC to 5 Nov, 14:00 UTC. Affects DEX Solutions – US East 1 · Details
  • DEX Platform 26.11 Upgrade | West Europe 1 (planned) 5 Nov, 18:00 UTC to 5 Nov, 21:00 UTC. Affects DEX Platform – West Europe 1 · Details
  • DEX Solutions 26.11 Upgrade | EU West 1 (planned) 6 Nov, 04:30 UTC to 6 Nov, 06:30 UTC. Affects DEX Solutions – EU West 1 · Details

Recent problems

No problems recorded since 3 Nov 2026.

Alert me when 1E is down

HonkWatch watches the 1E status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is 1E down, or is it just me?

1E is doing planned maintenance, so some parts may not work right now. It is probably not just you.

How do we know?

We read the official 1E status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 7.5 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the 1E status page. HonkWatch also checks websites from 34 cities.

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