by HonkWatch

Is Swan down?

Yes, Swan has a partial outage. Open incident: LIVE - Onboarding. Going on for 1 h 14 min. Updated 2 Nov, 14:46 UTC, 6 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Parts of Swan

Credit Transfers and Direct Debits

  • SEPA Credit TransfersOperational
  • Received SEPA Direct DebitsOperational
  • Verification of PayeeOperational
  • International Credit TransfersOperational
  • SEPA Instant Credit TransfersOperational

Cards

  • Card shippingOperational
  • Card paymentsOperational
  • Virtual & Physical Card ManagementOperational

Accept Payments

  • Online Card PaymentsOperational
  • Check Collection (France)Operational
  • SEPA Direct DebitsOperational

User Acquisition

  • IdentificationOperational
  • Capital DepositsOperational
  • OnboardingOperational

Data Availability

  • APIOperational
  • Web-bankingOperational
  • Swan Support CenterOperational
  • DashboardOperational

Account Management

  • User Notification (SMS & Email)Operational
  • Identity Access Management (IAM) & Strong Customer Authentication (SCA)Operational

Other parts

  • OperationsOperational

Incidents and maintenance

Open incidents

  • LIVE - Onboarding (investigating) Since 14 Oct, 15:49 UTC. Affects Onboarding · Details

Recent problems

2 Nov, 13:38 UTCPartial outagegoing on, 1 h 14 minOpen incident: LIVE - Onboarding

Alert me when Swan is down

HonkWatch watches the Swan status page for you and alerts you by email, Slack, Discord or Telegram when it reports a problem.

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Questions

Is Swan down, or is it just me?

Swan itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Swan status page. We don't guess from social media posts or reports.

How often do we check?

The status page every 15 minutes, day and night. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Swan status page. HonkWatch also checks websites from 24 cities.

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