by HonkWatch

Is Datto down?

Yes, Datto has a partial outage. 2 of 391 parts affected: Datto SaaS Protection / SaaS Protection Backups, Datto BCDR Devices / Off-Site Synchronization. Going on for 6 h 23 min. Updated 2 Nov, 15:28 UTC, 1 min ago · Official status page

Last 9030 days

0.00% of the time without a reported outage, since 2 Nov

Of the last 90 days, 1 had a partial or major outage, 0 had maintenance only and 89 have no data. Recent problems are listed in a table further down.

90 days ago30 days agoToday

No problems Partial outage Major outage Maintenance No data yet

Our own checks of datto.com

Every 5 minutes, from our probes

Our checks from 9 cities: all fine.

  • JakartaReachable115 ms, just now
  • LauterbourgReachable199 ms, just now
  • DallasReachable326 ms, just now
  • PortsmouthReachable184 ms, 6 min ago
  • TorontoReachable158 ms, 6 min ago
  • SingaporeReachable182 ms, 6 min ago
  • St. LouisReachable259 ms, 11 min ago
  • MelbourneReachable508 ms, 11 min ago
  • SeoulReachable362 ms, 11 min ago
  • SeattleReachable153 ms, 16 min ago
  • JohannesburgReachable413 ms, 16 min ago
  • Tel AvivReachable605 ms, 16 min ago
  • HaminaReachable252 ms, 21 min ago
  • São PauloReachable109 ms, 21 min ago
  • TokyoReachable356 ms, 21 min ago
  • MumbaiReachable316 ms, 26 min ago
  • New YorkReachable158 ms, 26 min ago
  • New JerseyReachable135 ms, 26 min ago
  • DohaReachable1568 ms, 31 min ago
  • Hong KongReachable330 ms, 31 min ago
  • SydneyReachable353 ms, 31 min ago
  • DelhiReachable332 ms, 36 min ago
  • Cape TownReachable623 ms, 36 min ago
  • Los AngelesReachable740 ms, 36 min ago

This is separate from the status page: we load datto.com the way a visitor would and note whether it answers.

Parts of Datto

Kaseya Inc

Datto SaaS Protection

  • SaaS Protection BackupsDegraded

Datto BCDR Devices

  • Off-Site SynchronizationDegraded

Unitrends Cloud Services

  • FRA3 - Frankfurt, DEMaintenance
  • NA1 - Atlanta, GAMaintenance
  • NA3 - Denver, COMaintenance
  • CAE2 - Montreal, CAMaintenance
  • US - EASTMaintenance
  • US - WESTMaintenance
  • AUE2 - Sydney, AUMaintenance
  • GBE2 - London, UKMaintenance
  • DES01 - Munich, EUMaintenance

Datto RMM

  • Syrah (APAC)Maintenance

379 other parts are working.

Incidents and maintenance

Open incidents

  • PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation (identified) Since 21 Oct, 21:51 UTC · Details
  • Datto BCDR - UK Region - Offsite Synchronization Performance Degradation (investigating) Since 29 Oct, 19:57 UTC. Affects Off-Site Synchronization · Details
  • Datto AV - Increase in PDF detection as PHISH/PDF (monitoring) Since 28 Oct, 18:50 UTC. Affects Datto AV · Details
  • Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration (monitoring) Since 30 Sep 2026, 16:37 UTC. Affects SaaS Protection Backups · Details
  • ConnectWise Cloud Backup Issue Investigation (monitoring) Since 17 Oct, 20:28 UTC · Details

Maintenance

  • Datto RMM - Syrah (APAC) - 15.2.0 Release (now) 2 Nov, 14:30 UTC to 2 Nov, 18:30 UTC. Affects Syrah (APAC) · Details
  • Scheduled Maintenance – Cloud Target Appliance Upgrades (now) 2 Nov, 15:15 UTC to 2 Nov, 22:00 UTC. Affects FRA3 - Frankfurt, DE, NA1 - Atlanta, GA, NA3 - Denver, CO, CAE2 - Montreal, CA and 5 more · Details
  • Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance Notice (planned) 2 Nov, 21:00 UTC to 2 Nov, 22:00 UTC. Affects UK Limited Release (United Kingdom), UK (United Kingdom), UK 2 (United Kingdom), UK03 (United Kingdom) and 1 more · Details
  • Scheduled Infrastructure Maintenance – US-East Region (planned) 3 Nov, 01:00 UTC to 3 Nov, 05:00 UTC · Details
  • Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance Notice (planned) 3 Nov, 07:00 UTC to 3 Nov, 07:30 UTC. Affects America East, America East 2, America West, America West 2 and 1 more · Details
  • Datto RMM - Zinfandel (US West) - 15.2.0 Release (planned) 3 Nov, 08:00 UTC to 3 Nov, 12:00 UTC. Affects Zinfandel (US West) · Details
  • Kaseya Quote Manager - Maintenance Notice (planned) 3 Nov, 11:00 UTC to 3 Nov, 13:00 UTC. Affects Web Application, API, Integrations · Details
  • Autotask- AU01, AU03, AU04 - Maintenance Notice (planned) 3 Nov, 16:00 UTC to 3 Nov, 16:30 UTC. Affects Australia / New Zealand 4, Australia / New Zealand, Australia/ New Zealand 3 (Sydney Datacenter) · Details
  • Autotask - DE1, EU1 - Maintenance Notice (planned) 3 Nov, 21:00 UTC to 3 Nov, 21:30 UTC. Affects EU1 (English Europe and Asia), German (Deutsch) · Details
  • Autotask - AE01, AE02, AE03, AT01, AW01, AW02, AW03, AW04, LR01- Maintenance Notice (planned) 4 Nov, 07:00 UTC to 4 Nov, 07:30 UTC. Affects America East, America East 2, America East 3, America West and 2 more · Details

Recent problems

2 Nov, 09:06 UTCPartial outagegoing on, 6 h 23 min2 of 391 parts affected: Datto SaaS Protection / SaaS Protection Backups, Datto BCDR Devices / Off-Site Synchronization

Alert me when Datto is down

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Questions

Is Datto down, or is it just me?

Datto itself reports a problem right now, so it is probably not just you.

How do we know?

We read the official Datto status page and load datto.com from our own probes in several cities. We don't guess from social media posts or reports.

How often do we check?

The status page every 2.5 minutes, day and night, and the website every 5 minutes. We keep 90 days of history: a day we have no reading for shows as "no data yet", never as working.

Official status from the Datto status page. HonkWatch also checks websites from 24 cities.

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